Account Executive (with French), FashionLuxury
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job description
Position Summary:
The Account Executive is responsible for providing the first level of support to existing clients. They are expected to consistently deliver impeccable customer service and consultancy. They will represent client needs and goals internally within TransPerfect to ensure successful project completion and client addition they will develop relationships with prospective and existing clients to encourage new and repeat business opportunities.
The successful candidate will have solid account management skills excellent problem-solving skills the potential to design and implement technical solutions and the ability to build strong relationships with clients and internal teams globally.
Specifically this role will be heavily focused on driving revenue within existing business and growing accounts through cross-selling and upselling TransPerfects services and solutions. The successful candidate will manage clients within the fashion/retail/luxury sector.
Position responsibilities:
Research prospective clients through several strategies including internet research trade show lists referrals yellow pages various professional directories and personal investigation
Lead specific tracks of work for large complex digital and localization projects
Assist in creating and monitoring adherence to project plans/budgets
Be responsible for all client communication understanding client goals and interests and discussing project requirements with clients
Communicate the clients goals project requirements and represent the clients interests to the team to ensure client expectations are met and managed
Work closely with the project management team to maintain continuous knowledge of project status to identify potential issues and/or opportunities within or related to the project
Coordinate with colleagues in other departments for the purpose of ensuring efficient workflow
Ensure clients are regularly informed of project status and maintain clear communication with clients to ensure client needs are met and any issues are resolved
Strengthen and expand relationships with existing accounts
Assist in new business development (proposal development meetings and presentations)
Develop strong understanding of company capabilities and services and effectively communicates offerings to the client
Compose or generate a variety of materials (e.g. reports memos letters manuals etc.) for the purpose of documenting activities training providing written reference and/or conveying information regarding the status of projects etc.
Travel (including multiple annual conferences client meetings) - domestic and/or international
Job requirements
Required skills:
Excellent written and verbal English communication skills
Advanced level of French
Minimum Bachelors degree or equivalent
At least 2-5 years of experience in account management and/or consultative sales for high-end enterprise-level clients
High level of relationship building with clients
Confident in cross-selling and up-selling across the client-company
Interest in the fashion and luxury sector
Excellent planning organizational and communication skills
Results-driven and ambitious with strong resilience
Excellent interpersonal and negotiation skills
Knowledge of project management tools
Desired skills and experience:
Knowledge of additional foreign languages at professional working proficiency
Experience within the digital/translation/localization industry ideally in a sales capacity
Prior experience in managing complex projects a plus
Experience working in a B2B environment withing the fashion/retail/cosmetics luxury sector
- Barcelona Catalunya Cataluña Spain
All done!
Your application has been successfully submitted!
Required Experience:
IC
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
About Company
TransPerfect Translations is a translation, E-Discovery and language services company based in New York City. The company serves clients in many fields, such as film, gaming, legal and healthcare fields. As of 2012, TransPerfect is "the largest privately owned language services provid ... View more
