Collections Specialist
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job description
Position Summary:
At TransPerfect the Billing and Collections team is responsible for ensuring that invoices are paid within agreed payment terms following the best billing practices specific to both the Client and the company working at pace to resolve any invoice issues.
The successful candidate will join a dynamic close-knit team of professionals who work closely with Sales Accounts Receivable Management and our Clients building strong relationships via phone email and other channels.
Position responsibilities:
Provide knowledgeable and professional advice to Sales Clients and more junior team members regarding Collections matters
Manage the assigned Collections workload and relationship between assigned Clients Sales and Accounts Receivable with the goal of reducing the amount of money each Client has outstanding while still maintaining excellent Client relationships
Build and expand upon detailed Client payment best practices pages on the company intranet for assigned accounts
Communicate with Sales regarding Billing & Collections policies and ensure that they are properly billing Clients so invoices will be paid in a timely manner
Communicate with Department Managers and Sales regarding trends concerns and Client requests making recommendations for improved efficiencies and accountability
Respond to Client inquiries and requests (e.g. executed W-9 forms vendor agreements bank details etc.).
Complete all other tasks and support in any special projects that are deemed appropriate for this role and assigned by the manager/supervisor
Job requirements
Essential qualifications and experience required:
Minimum Bachelors Degree or other relevant qualification in credit control debt management etc.
Between 1-2 years of previous experience in a Billing Collections/Credit Control facing role
Experience in Microsoft Office specifically Outlook Word & Excel (data analyzing and management formulas and functions like SUMIF AVERAGEIF COUNTIF VLOOKUP Pivot table Conditional Formatting)
Essential skills required:
Superior written and spoken communication skills in English with the ability to convey information clearly and concisely to all internal and external stakeholders at all levels of the business
Self-motivated able to set and pursue goals reliable and willing to take ownership and responsibility and demonstrate dedication and diligence in all tasks
Analytical problem solver with negotiation and influencing skills
Strong team player with the ability to work in multicultural environments in a global team
Curious inquisitive and solution-oriented with a high level of accuracy capable of suggesting and driving process improvements
Methodical and able to efficiently organize workload and multitask to resolve multiple issues simultaneously
Desired skills and experience:
Customer service experience
Knowledge of additional foreign languages at professional working proficiency level (particularly Spanish French or German)
Previous working knowledge of data visualization tools like Tableau SAP Power BI accounting software and e-billing portals like Tungsten Ariba Legal Tracker or Coupa can be a significant advantage
- Medellin Antioquia Colombia
All done!
Your application has been successfully submitted!
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
TransPerfect Translations is a translation, E-Discovery and language services company based in New York City. The company serves clients in many fields, such as film, gaming, legal and healthcare fields. As of 2012, TransPerfect is "the largest privately owned language services provid ... View more
