IT Desktop Technician
Share
Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Description:
Join CGI!
Do you want to be part of one of the top five IT and business process companies in the world
At CGI we are hiring an IT Desktop Technician to contribute to the continuous improvement of processes and leverage their experience to enhance CGIs ability to deliver exceptional customer service.
Requirements:
- Technical technologist or professional degree in Systems Engineering Software Computer Science or related fields.
- Conversational English (B2 or higher).
- 3 years of experience in customer support and end-user device management.
- 3 years of experience using Windows OS Android and iOS.
- 3 years of experience with Active Directory / MS Intune and endpoint security.
Responsibilities:
- Manage the office support service environment for all end-user hardware software and connectivity conference room audio/video printing services and project work.
- Handle onboarding and offboarding of employees.
- Be innovative offering transformative concepts leadership improvements and initiatives.
- Provide timely reports on all aspects of the environment and deliver queue management services Smart Hands support and on-site asset coordination.
- Responsible for resolving any issues with end-user equipment and systems which may involve working with vendors end users other CGI support teams and corporate management.
- The role requires a proactive approach including recommendations for improvements when necessary and reasonable.
Nice to Have:
- Ability to interact professionally with clients and CGI management.
- Ability to coordinate multiple vendor relationships.
- Ability to manage client growth in the end-user environment.
- Excellent professional appearance communication and documentation skills.
- Ability to create implement and enforce processes and policies.
- Ability to interact with other technical towers at a level commensurate with those skills.
- Sufficient knowledge (and experience) of networking and desktop technologies to support and guide technicians.
- Work collaboratively across multiple teams to achieve business objectives.
- Activities are performed in an office environment with environmental controls involving long periods of sitting standing and walking.
- Frequent physical demands may include bending crouching crawling under or around objects reaching lifting and pushing objects of varying weights up to 40 lbs.
- Must be available to work on-site in the office 5 days a week.
Apply now!
#LI-AD3
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
IC
Key Skills
- IT Experience
- Network Administration
- Active Directory
- LAN
- Computer Networking
- Computer Skills
- Windows
- Remote Access Software
- Help Desk
- IT Support
- Operating Systems
- Troubleshooting
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
