Senior Product Manager, AWS Wickr

Were seeking a Senior Product Manager Technical - External Services (PMT-ES III) to own the AWS Wickr product roadmap customer feedback cycle and drive the next evolution of secure collaboration for security-conscious customers. Youll define product strategy prioritize features and translate complex compliance requirements into product capabilities that delight customers while meeting stringent certifications. This role requires deep customer engagement with enterprises and organizations operating under strict security mandates working hand-in-hand with engineering and field organizations to deliver solutions at scale.

AWS Wickr is an end-to-end encrypted collaboration platform trusted by organizations with the most stringent security requirements. With 256-bit encryption US and Global security level certifications such as FedRAMP and deployment options spanning cloud-native to tactical environments Wickr protects critical communications for customers that cannot compromise on security. We deliver secure messaging voice and video calling file sharing and screen sharingall protected by encryption where only intended recipients hold the decryption keys. If you love building user-facing security products that protect some of the worlds most critical missions this is the role for you.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that after start the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities
- Define and execute product strategy and roadmap for AWS Wickr working backwards from customer needs in the public sector and intelligence community

- Drive feature prioritization and launch planning for secure messaging voice/video file sharing and collaboration capabilities

- Own P&L reporting and business metrics tracking adoption usage and revenue growth

- Partner with engineering teams to define technical requirements and specifications for new features

- Engage directly with government customers intelligence agencies and regulated industry customers to understand mission requirements and security needs

- Collaborate with compliance and security teams to ensure Wickr meets FedRAMP DoD IL5/IL6 and other certification requirements

- Work with AWS service teams to integrate Wickr with broader AWS ecosystem (GovCloud Secret Region etc.)

- Support the go-to-market strategy and work with field teams to drive customer adoption

- Analyze competitive landscape and market trends in secure communications

- Create product narratives PRFAQs and business cases for new initiatives

- Represent Wickr in customer briefings conferences and industry events


A day in the life
As the Senior PMT for AWS Wickr you will own the complete product lifecyclefrom customer research and requirements definition through roadmap prioritization feature delivery adoption metrics and supporting the Go-To-Market (GTM) Strategy. Youll drive technical discussions about encryption protocols identity federation compliance controls and deployment architectures while maintaining relentless focus on simplifying the customer experience without compromising security. The successful candidate must have exceptional problem-solving skills strong technical judgment and demonstrated experience influencing both technical and non-technical stakeholders in security-conscious environments.

A strong technical background is required to produce concrete specifications and work closely with engineering to drive this role you will be at the forefront of secure communications technologies with interactions across cryptography identity management compliance frameworks and AWS infrastructure services. You must be creative and forward-leaning in developing solutions that balance security usability and mission effectiveness.


About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

- 5 years of working as a Technical Product Manager experience
- 3 years of technical (software development network development IT other related) experience
- 7 years of full product life cycle experience
- 5 years of creating written docs for development of new products experience
- 5 years of enterprise security product experience
- 5 years of product management in the cloud computing technology space experience
- Current active US Government Security Clearance of Top Secret with SCI eligibility or above

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
- Experience working within teams delivering software products and features using agile methodologies
- Knowledge of cryptography end-to-end encryption and secure communications protocols
- Experience with government compliance frameworks (FedRAMP FIPS 140-2 DoD SRG NIST 800-53)
- Understanding of public sector and intelligence community customer requirements and procurement processes
- Experience with mobile application development (iOS Android) and desktop applications (Windows macOS Linux)
- Experience working with government customers or in regulated industries (defense intelligence healthcare financial services)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 167400.00 - 226500.00 USD annually
USA VA Arlington - 152200.00 - 205900.00 USD annually
USA VA Herndon - 152200.00 - 205900.00 USD annually