Account Administrator, Employee Benefits
Saint Louis, MI - USA
Job Summary
HUB International is a global insurance broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. HUB has more than 650 offices across the United States Canada and Puerto Rico with more than 20000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.
As an Employee Benefits Account Administrator you will be responsible for assisting Account Managers Account Executives and Benefits Consultants with the servicing and administration of assigned accounts in accordance with the practices policies and procedures of the Company.
Duties and Responsibilities:
- Working with Account Manager on all business functions including enrolling employees in a proprietary online enrollment system reporting reconciling employees and benefits with employers and carriers addressing employee benefit questions and claims inquiries and ensuring clients needs are met
- Assisting Account Manager with Annual Enrollment by helping create communication material preparing spreadsheets testing the online enrollment system enrolling employees in benefits generating consolidated bills and reconciling everything after enrollment is over
- Establishing and maintaining strong and effective business relationships with clients carriers and management
- Other projects and duties as assigned by Unit Leader Account Managers or Account Executives
Key Competencies:
To perform the job successfully an individual should demonstrate the following competencies:
- Teamwork Supports all organizational departments in a collaborative effort for everyone to succeed
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information
- Initiative Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed
- Quality Management Demonstrates attention to detail
- Project Management Ability to work with a team and adhere to deadlines
Qualification Requirements:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education
- 1-2 years administrative experience or previous work experience related to group health insurance preferred
- High school diploma or equivalent required
- Bachelors Degree desired but not required
- L&H License required or able to obtain within 120 days from hire
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger handle or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events.
Other Requirements:
Must hold a valid Drivers License
Dependable transportation
Public Speaking/Language Skills:
- Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively customers and teammates.
- Bilingual in English and Spanish a big plus.
Math Skills:
- Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals.
Reasoning Ability:
- Ability to define problems collect data establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
- To perform this job successfully an individual should be proficient in Microsoft Office including Excel Word and Power Point; follow guidelines on working in BMS (BenefitPoint) for premium efficiency with your team.
#LI-KP1
Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: NegligibleRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Unclear Seniority
Key Skills
About Company
HUB International is a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services.