Head of Development Tools

Head ofDevelopment Tools

Firm Overview

For over 200 years JLL (NYSE: JLL) a leading global commercial real estate and investment management company has helped clients buy build occupy manage and invest in a variety of commercial industrial hotel residential and retail properties. A Fortune 500 company with annual revenue of$20.8 billionand operations in over 80 countries around the world our more than108000 employeesbring the power of a global platform combined with localexpertise. Driven by our purpose to shape the future of real estate for a better world we help our clients people and communities SEE A BRIGHTER WAY. JLL is the brand name and a registered trademark of Jones Lang LaSalle Incorporated.

The Opportunity

We are seeking experienced Head Development Tools reporting to the Head of Infrastructure Development. As a senior member of staff in InfrastructureDevelopment andwithinInfrastructure & Operations this individual is responsible to build afuture-fit infrastructure and organization for JLL developing and enabling resilient and adaptable infrastructure across the enterprise.

The Head of DevelopmentToolsbrings experience knowledge and future vision for transforming the infrastructure function including the management of the source code repository CICD pipelines golden imagines/patterns OS containers immutable & resilient infrastructure observability standards tier 1 2 and 3 support of tooling and tier 3 support fortoolinginfrastructure & applications.

The role holder is a senior stakeholder in all relationships with externally sourced infrastructure and operations capabilities. Owns the direct points of contact and continuous engagement and improvement withInfrastructure andApplications Teams.

As a key member of the seniorInfrastructure Developmentleadership team this role contributes to the development and execution of the enterprise-wide Infrastructure and Application Development strategy and is responsible for ensuringInfrastructure Development andI&O strategy is fully aligned positioningthe functionsto deliver compelling value to the infrastructure application teams as well as the JLL Business

This individual is expected to support theHead of Infrastructure DevelopmentSVP of I&O the Infrastructure LeadershipTeam the Chief Architect and VPs of Application Development under the CTO by implementingtoolingsolutions that align to the enterprise architecture framework and roadmap. He or she will also serve on IT planning and policymaking committees and will drive the development and adoption of enterprise technology standards governanceprocessesand performance metrics.

Key Responsibilities

• ToolingEcosystem: Ownership ofDevelopment Toolswhich includes but not limited to Observability Operating Systems Containers Source Code and Pipelines.Responsible for nurturing a healthy engagement with stakeholders/users of the tooling and ensure that the usage of the tooling is measurablyhelping the stakeholder community

• Create and execute strategy:Create and communicate a pioneering vision for Infrastructure Development including the value proposition in digital transformation optimization of cloud and adoption of innovative technologies such as generative AI.

• Optimize redesign and deliver engagement models for Infrastructure services: Streamlineengagement practices enable a compelling digital employeeexperienceand improve the value the enterprise receives from infrastructure platforms and services.

• Champion innovation.Take advantage of breakthrough technologies by embracing and driving automation and observability

• Manage andoptimizecloud environment: Create and execute strategies for cloudedgeand on-premises infrastructure and maximize the value the enterprise receives from investments in cloud services.

• Develop and engage talent: Create future-proofing talent strategies to develop upskill andretainan adaptive workforce amid the impact of generative AI and automation and adopt leadership principles that engage teams and executives to change culture build soft skills and improve the employee experience.

• Achieve operational excellence:Modernize to a cost-optimized on-time and stable hybrid infrastructure that addresses technical debt and minimizes risks of new initiatives. Build resilient platforms to power business growth.

• Drive and communicate outcomes:Build relationships and collaborate effectively across various levels of the organization. Able to convey complex technical concepts and strategies that resonate with technical and non-technical stakeholders.

• Define Measure and Drive Success:Define the value of Infrastructure Development includingobjectives metrics and KPIs and track outcomes against goals such as reducing risk andoptimizingcost.

• Drives the adoption of (and commitment towards) service improvements through a programmatic approach to continuous improvement which also measures impact and shares results.

• Continuously evaluates the business value of Infrastructure Development including the use of metrics such as Key Performance Indicators Outcome Driven Metrics and Objectives and Key Results

Leadership Requirements

• Strategic Vision: Has a clear strategic vision with the ability to develop and communicate an Infrastructure Development vision that inspires and motivates staff and aligns with the IT and business strategy.

• Outstanding Communication: Exceptional communication skills and ability to effectively communicate complex concepts to various audiences including board members executives technical teams and non-technical staff; aptitude tofacilitatecollaboration and build relationships across business lines is critical. Able to articulate Infrastructure Development approach to risk taking to nontechnical audiences in a way that increases sponsorship and support for ongoing endeavors

• Business Acumen and Subject Matter Expertise: Strong business acumen including industry domain-specific knowledge of the enterprise and its business units. Deep understanding of current and emerging Infrastructure Development technologies and practices and how other enterprises are employing them.

• Change Management: Skilled at driving cultural change; Evangelizing and implementing transformational initiatives where the target stateincludedagile DevOps SRE cloudadoption at scale. Able toconsolidateoperations capabilities in large complex enterprise organizations to deliver improved efficiency while balancing customer preferences for agility.

• Team Leadership: Successful history of building and leading diverse teams; including fostering a collaborative inclusive and innovative work environment as well as providing mentorship and professional development opportunities.

• Risk Management:Possessanunderstanding of risk management principles and methodologies; ability to assess and prioritize risks effectively develop risk mitigation strategies and ensure that in-placed controls are aligned with governance and policy requirements.

• Continuous Learning: Committed to continuous learning and staying up to date with the latest trends technologies and threats in the field of Infrastructure Development. This includes obtaining relevant certifications attending conferences and activelyparticipatingin industry forums and networks.

• Ethical:Adheres to the highest ethical standards anddemonstratesintegrity by instilling a strong culture of ethical behavior within the Infrastructure Development function and across JLL.

Additional Requirements

• Bachelors degree in science Engineering;Mastersdegree preferred

• 10 years of experiencewith Development Tools with at least 5 years in a leadership role in a technical capacity in the cloud and/or advanced network areas supporting SaaS ProductDevelopment teams

• Strong knowledge of current and emerging technologies including cloud computing virtualization observability source code CICD pipeline containers network architectureprotocolsand technologies with an understanding of related IT security strategies

• Strong experience creating resilient and immutable infrastructure

• Strategic thinker with a proventrack recordof implementing large-scale IT initiatives

• Strong analytical and problem-solving abilities

• Experience as a collaborative and influential leader instilling confidence among stakeholders in FORTUNE 500 environments.

• Established reputation as a bold thinking progressive executiveexhibitingstrong levels of insight and exceeding stakeholders expectations.

• Transformational leader who leads change with energy and resilience to propel the business forward; has the courage to make complex decisions and take calculated risks; adjusts style to accommodate individuals and the various phases of growth.