Administrative Assistant (AEL) Dubuque

Duties And Responsibilities
The tasks listed below are those that represent the majority of the time spent working in programming support. Management may assign additional tasks related to the type of work as necessary. Manage the ESOL and HSED enrollment interest lists tracking outreach scheduling preparation and welcome emails after student enrollment completion district-wide. Communicate directly via email phone call and text with potential students inquiring about Adult Education and Literacy Programs district-wide. Maintain updated knowledge about all four Adult Education and Literacy Programs and be able to accurately communicate necessary information to potential and inquiring students district-wide. Assist the Director with managing the Adult Education and Literacy email account as well as answering Adult Education and Literacy phone que and returning voicemails left on that phone que. Assist with all program communication about HSED graduation ESOL recognition ceremonies all staff PD days bi-annual student survey campaigns student referrals etc. Data entry and updates in Colleague TopsPro Enterprise SMST and internal Adult Education and Literacy spreadsheets. Run basic reports in Colleague and TopsPro Enterprise. Respond to referrals from other core partners ( WIOA Titles I III IV) district-wide.

Essential Functions
Administrative account management of student learning management platforms (enroll students communicate account information with students pull attendance reports from learning platforms monthly and enter attendance data into multiple databases.) Create HiSET accounts and schedule HiSET actual tests via the PSI Client Portal. Ensure staff certifications and agreements are completed and current for all Adult Education and Literacy staff as well as NICC staff who peripherally assist the Adult Education and Literacy Program with enrollment and testing district-wide. Submit documentation to PSI for student testing accommodation requests. Make Pcard purchases for Adult Education and Literacy curriculum materials and supplies as well as complete purchase reqs for annual learning management subscriptions. Submit Pcard receipts and reports monthly. Become a certified CASAS proctor and administer CASAS . Manage organize and update both physical and digital student files. Participate in Customer Service Assistant team meetings bi-weekly Adult Education and Literacy staff meetings and other college or departmental committees as assigned. Maintain high quality Customer Service to students companies customers and co-workers by participating in professional development training and opportunities.

Qualifications
EDUCATION AND EXPERIENCE REQUIREMENTS : Associates Degree preferred High School Diploma or HiSET accepted. Related work experience required. CERTIFICATIONS AND LICENSES : Must possess a valid drivers license.

Work Schedule
20-25 hours/week.