Training Supervisor, Epic

HealthPartners

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profile Job Location:

Bloomington, IN - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Description

HealthPartners is hiring a Training Supervisor Epic. The Training Supervisor Epic is responsible for overseeing the design delivery and ongoing maintenance of end-user training programs. This role provides guidance to Learning Specialists ensuring alignment with organizational goals and project needs. The Learning Supervisor also supports workflow design testing go-live activities and maintains realistic training environments that mirror production systems for optimal learning experiences.

MINIMUM QUALIFICATIONS:

  • Education Experience or Equivalent Combination:
    • Bachelors degree in related field or equivalent training/healthcare experience in lieu of degree.
    • A minimum of 5 years of experience in IT or training.
    • Minimum of 2 years of direct supervisory experience.
  • Knowledge Skills and Abilities:
    • Expertise in curriculum design including learning objectives content development and assessment strategies.
    • Proficient in both virtual and in-person facilitation techniques.
    • Strong leadership team building and project management capabilities.
    • Ability to build and sustain relationships across all organizational levels.
    • Proven success in implementing process improvements and change management.
    • Skilled in using reporting tools to evaluate team performance and training effectiveness.
    • Exceptional written verbal and interpersonal communication skills.
    • Comfortable managing multiple priorities in dynamic fast-paced environments.
    • Experience with learning technologies such as Learning Management Systems (LMS) platforms eLearning tools and content management systems.

PREFERRED QUALIFICATIONS:

  • Education Experience or Equivalent Combination:
    • At least 3 years of experience working with Epic systems.
  • Licensure/ Registration/ Certification:
    • Current Epic Principal Trainer certification
    • Current Epic application certification
  • Knowledge Skills and Abilities:
    • Experience in developing and delivering training materials for diverse audiences.
    • Ability to work with a wide range of stakeholders including clinical operational and IT.
    • Ability to manage staff and resources within budget constraints.
    • Familiarity with governance and best practices for learning software and content management.
    • Demonstrated ability to identify innovative solutions and drive continuous improvement.
    • Deep understanding of Epic training environments and their ongoing maintenance.
    • Working knowledge of Agile methodologies and principles.

ESSENTIAL DUTIES:

  1. (20%) Supervise staff with full authority over hiring performance management compliance with organizational policies and professional development.
  2. (20%) Support team members in daily operations including successful onboarding new hire training work assignments and coaching.
  3. (20%) Lead training-related project activities such as requirements gathering content creation and go-live support.
  4. (20%) Oversee training logistics including scheduling delivery and environment setup.
  5. (10%) Identify and implement innovative and continuous improvement ideas to enhance workflow and improve services.
  6. (10%) Engage with stakeholders to assess training effectiveness and adjust strategies accordingly.
  7. Perform other duties as assigned.



Required Experience:

Manager

DescriptionHealthPartners is hiring a Training Supervisor Epic. The Training Supervisor Epic is responsible for overseeing the design delivery and ongoing maintenance of end-user training programs. This role provides guidance to Learning Specialists ensuring alignment with organizational goals and p...
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At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care ... View more

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