Am I2C

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Assistant Manager Invoice to Cash

In this role we are looking for candidates with relevant experience in Accounts Receivable process where you will be responsible for performing day-to-day I2C processes including credit management billing cash application and dispute resolution. while meeting the agreed service this role you are required to coordinate with different stakeholders within and outside Finance function to ensure timely and accurate billing resolve any queries and invoice modifications.

Responsibilities
Prepare Billing Data and reconcile with the system data to find and report errors.
Manage end to end Billing validations.
Coordinate internally within finance department or with FO teams for billing corrections as needed
Communicate final credit scores and obtain DOF approvals.
Set up and update customer credit conditions.
Validate the invoices in ERP vs the support documents
Creation of summary billing on the customer/sales request based on guidelines provided
Seek approvals for credit notes and corrections.
Monitor automated billing systems and resolve exceptions Ensure Billing Dispatch on time meeting daily TAT and accuracy.
Coordinate with banks and internal teams for cash inflow.
Report and monitor daily cash inflows.
Post and allocate payments perform reconciliations
Manage internal and external queries related to billing and Cash applications via calls and emails

Additional Responsibilities
Act as first point of contact for any escalation that an analyst comes across and is not able to resolve on their own
Identify anomalies gaps in the process and explore potential opportunities for improvement
Collaborate with Quality and Digital function in implementation of identified process improvement opportunities
Act as a Subject Matter Expert/mentor/buddy and provide guidance to team members on Billing Credit management Cash applications and Disputes resolution including running training programs for new hires in conjunction with the assigned trainer
Audit samples of invoices created and posted in the system by Accountants
Review /update Root Cause Analysis (RCA) provided by the accountant and work with SMEs in formalizing the resolutions and bringing the preventive control to ensure same error is not repeated.
Keep the SOP documentation updated as per the identified changes in the process and submit for regular review and approval

Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in commerce or equivalent
Relevant Prior work experience
Proficiency in using MS office applications such as Word Excel PowerPoint.
Ability to learn fast absorb knowledge and apply newly learned information
Ability to work effectively within all levels of an organization both internally and externally
Ability to work in a team environment
Ability to think creatively and find solutions to issues
Must have experience in Standard operating procedures (SOP) documentation and in creating process flow
Detail oriented with the ability to multitask and complete tasks with efficiency and accuracy
Ability to self-manage take the initiative and escalate to the supervisors as needed

Preferred Qualifications/ Skills
Excellent verbal and written communication skills.
Quick learner and self-starter capable of working independently or collaboratively.
Detail oriented and the ability to maintain a high level of accuracy.
Demonstrated ability to analyse information think critically and solve problems
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race colour religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.