SALARY: $13.27 per hour
POSITION SUMMARY:
Performs clerical and cashier duties for the golf course
As a leader and employee of the City of South Bend you are called upon to serve in a manner that supports Our Core Values: Excellence Accountability Innovation Inclusion and Empowerment as you carry out our primary employee expectations: Champion Values & Organizational Pride Champion Operational Excellence Make Sound Decisions Embrace Coaching and Accountability Communicate with Excellence Value Diverse People and Perspectives Embrace Personal Development Exhibit a Positive Attitude and Own Your Health Wellness & Safety
SUPERVISION EXERCISED:
Responsible for overseeing administrative/office functions and supervising play
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Administer golf course rules and policies as set forth by the City of South Bend
Check-in golfers (process payment log each customer into tee time system)
Advance customer relations (answer customer questions resolve conflicts foster a welcoming environment)
Make tee-time reservations in a professional and accurate manner
Opening/Closing golf course and securing the building
Maintain golf shop (organized clean and displays filled)
NON-ESSENTIAL/MARGINAL FUNCTIONS:
Other duties as assigned
REQUISITE SKILLS:
Basic knowledge of golf course operations
Basic knowledge of golf rules and etiquette
Record keeping practices
Credit Card terminal familiarity
Basic math skills
Basic computer skills
Product knowledge of golf shop merchandise
Ability to adapt to changing demands
EDUCATION / QUALIFICATIONS:
High School diploma or equivalent education preferred
Customer service experience preferred
CERTIFICATES LICENSE REGISTRATION:
Valid Indiana Drivers License required.
EQUIPMENT:
Point-of-Sale computer printer telephone calculator credit card machine golf cart golf cart chargers and portable radio.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to sit and walk and talk or hear.
The employee is occasionally required to walk; use hands to fingers handle or feel objects tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus.
WORK ENVIRONMENT:
Work is performed in office settings with moderate inside temperatures. The noise level in the work environment is usually quiet to moderate in the office and moderately loud in the field. The employee is exposed to wet and humid conditions. Entire office is smoke free.
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required of personnel so classified. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. The City of South Bend is an at-will employer.
REQUIRED:
Pre-Employment Drug Screen
Comprehensive Background Check
Equal Employment Opportunity Employer
Required Experience:
IC
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