Chief of Staff
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Job Location:
Chicago, IL - USA
Monthly Salary:
$ 137400 - 240400
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
About Northern Trust:
Northern Trust a Fortune 500 company is a globally recognized award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity. With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.
The Chief of Staff for the Office of the CEO is responsible for ensuring the CEOs time priorities and operating rhythm are aligned with the strategic needs of the organization. Reporting to the Chief Administrative Officer this role provides orchestration structure and clarity across executive priorities.
This role serves as a central point of coordination for the CAO on matters intersecting with the Office of the CEOensuring information flows efficiently decisions move forward followups are closed and the Leadership Team operates with shared focus.
The Chief of Staff is also a key partner to Corporate Strategy Corporate Communications Finance Legal and the Corporate Secretarys office to ensure that the CEOs internal and external commitments are well prepared highquality and aligned with Northern Trusts strategic direction.
Given Northern Trusts global scale and regulatory environment the role requires fluency in board governance enterprise risk standards and coordination across a matrixed operating model.
Major Duties
Operating Rhythm Management
Lead Northern Trusts operating routines including agenda setting materials preparation and actionitem management.
Ensure topics are appropriately prioritized and that decisions and followups are clearly communicated and tracked to completion.
Participate in meetings as required to understand strategic context and translate discussions into clear followup actions.
Strategic Performance Management
Partner with Corporate Strategy to manage Quarterly Operating Reviews (QORs) and enterprise performance routines synthesizing insights into CEOready narratives metrics and dashboards that clearly reflect performance against strategic priorities.
Lead adhoc analyses to refine performance metrics challenge existing assumptions and ensure measures are fit for purpose through crossteam collaboration.
Work across teams to ensure metrics are appropriately cascaded into Board and Committee materials and performance scorecards.
Anticipate issues remove obstacles and create the conditions for the Leadership Team to operate with clarity and forward momentum.
Communication and Relationship Management
Partner with the Chief Administrative Officer Chief Marketing and Communications Officer and Head of Corporate Strategy to shape and deliver CEOdriven internal communications including town halls EVP forums and partner messages.
Ensure the CEO is fully prepared for each engagement with highquality talking points decks and briefing materials supplementing with data and analysis as needed.
Support select CEO external engagements by preparing followup correspondence.
Board Operations
Partner with the Chief Administrative Office and Corporate Secretarys office to prepare for Board and Committee cycles.
Coordinate all aspects of Board engagement logistics including agenda sequencing visit itineraries director communications seating plans and event coordination.
Role Expectations & Working Style
Success in this role requires a highenergy highly adaptive operator who thrives in a fastpaced ambiguous environment. The Chief of Staff must combine sound judgment with pace discretion and a strong service orientation.
Demonstrates a strong bias for action moving work forward with urgency while maintaining high standards of quality and judgment.
Learns quickly and is comfortable rapidly coming up the curve on complex unfamiliar topics across strategy finance risk regulation and operations.
Able to toggle seamlessly between strategic thinking and tactical execution often across multiple priorities in the same day.
Brings a servicefocused mindset along with the resilience and discretion essential to the role.
Comfortable operating in a highly matrixed organization and navigating ambiguity with composure and sound judgment.
Expected to be in the office 5 days per week working in close proximity to the CEO CAO and Leadership Team to enable realtime coordination and decisionmaking.
Knowledge Skills & Experience Required
710 years of experience in financial services (e.g. investment banking) management consulting corporate strategy or a comparable executivelevel environment.
Demonstrated ability to manage seniorlevel operating routines navigate complex organizational dynamics and drive crossfunctional execution at scale.
Strong analytical skills with the ability to interpret complex data generate insights and produce decisionready recommendations.
Exceptional written and verbal communication skills with the ability to craft concise compelling narratives for CEO Board and enterprise audiences.
Experience preparing highimpact executive communications and largescale internal events; ability to translate complex topics into clear messages.
Proven ability to manage multiple competing priorities under tight deadlines and operate effectively amid changing circumstances.
High emotional intelligence discretion and the ability to influence without authority.
Bachelors degree required; advanced degree preferred.
Salary Range:
$137400 - 240400 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension) health and welfare benefits (medical dental vision spending accounts and disability) paid time off parental and caregiver leave life & accident insurance and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Working with Us:
As a Northern Trust partner greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve!Join a workplace with a greater purpose.
Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us andapply today.#MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at .
We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Required Experience:
Senior IC
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
About Company
Discover Northern Trust’s trusted financial services for individuals, families, and institutions. Guided by service, expertise, and integrity since 1889, we offer wealth management, asset servicing, and investment solutions tailored to your goals.
