People Operations Generalist

London Film Academy (LFA) is renowned worldwide for its excellence in film education. We are immensely proud to see our graduates thrive and build distinguished careers in both TV and film across the globe.

We are seeking an experienced PeopleOperationsGeneralistto serveas thestandaloneHRpoint of contact for all LFA employees and tutors. This role will oversee the full employee lifecyclefromrecruitment andonboarding through performance management tooffboardingwhile ensuring HR compliance and fostering a positive high-performing workplace culture.

The purpose of this role is tobe responsible forall HR-related activities at London Film Academy. ThePeople OperationsGeneralistis responsible forintroducing and implementing current and future HR policies and procedures. This role is an important ambassador for the LFA both internally and externally. The post holder will support the Head of Operations in the development of the People Strategy at LFA.

Get to know our awesome and talented LFA Team by checking out their profiles.

Key Accountabilities

• Full lifecycleofstaffand tutors(recruitment onboarding employee development reviewsandoffboarding coordination)
• Staff engagement and Employee Relations (ER)
• HR-related data capture and processing
• HR best practice and compliance

Full life cycleofstaffand tutors (recruitment onboarding employee developmentreviewsand offboarding coordination)

• Recruiting and administration of ATS working closely with other departments and teams to oversee the recruitment of all employees including the drafting of job descriptions preparing advertisements shortlisting candidatesinterviewingand interview coordination
• Prepare and issue employment contracts and theStaffHandbook
• Onboardand collaborate with all other departments to oversee the induction and onboarding process of all new employees from their pre-induction to the key day check-ins throughout the first 6 months
• Coordinating andfacilitatingthe active use of the Performance Managing software (Teamflect) for allobjectivessettingbusiness as usual (BAU) and values-based reviews
• Planning and scheduling staff training by dovetailing with the Talent Development processes
• Supporting and processing personal development for employees
• Providing company-wide benchmarking salary data for annual pay reviews and presenting it to theSeniorManagers
• Supporting the administration of the annual pay review process
• Overseesthe offboarding of an employeein the event ofleaving LFA
• Oversee tutor lifecycletaking into accounttheir freelance status

StaffEngagementandEmployee Relations (ER)

• Following the policies and procedures in the Staff Handbook proactively oversee the fair handling of ER issues
• Working closely with line managersassistinginunderstandingand implementing policies and procedures
• Arranging LFA social eventscelebrationsand milestones
• Leading internal HR communications
• Managing the LFA HR inbox
• Monitors the Complaints Appeals and Safeguarding inbox
• Management of the team engagement platform (LFA Staff Hub)

HR-related data capture and processing

• Administration of Application Tracking System (ATS)
• Reporting payroll and ensuring all new and existing employees have the correct pay and benefits
• Ensuring all confidential HR-related documentation is securely and accurately filed on SharePoint andBrightHR(HRIS)
• Overseeing the accuracy ofBrightHRdata and information
• Managing and overseeing theaccuraterecording of absence holiday requests sickleaveand all other forms of absence

HR Best Practice and Compliance

• Reviewing and recommending benefits toSenior Managers and Joint Principals
• Monitors diversity checking references and other necessary background checks (including DBS) during recruitment
• Oversee the accuracy of the Staff Handbook including updating policies and processes in line with changes to employment law legislation
• Communicating StaffHandbook updates ontheshared platform
• Cross-referencing with the Finance Manager for the HR budgetexpensesand payroll
• Conducting HRand people processesaudits

Essential Skills

• RelevantHR generalist experience
• CIPD level5qualifiedor equivalent experience
• Used to working ina busy and constantly changing environment
• Experience in coordinating employee journey
• Attention to detail
• Strong managing up skills
• Excellent written and spoken communication skills
• Experience in managing HRIS and ATS
• Experience in customer service

Desirable

• Experience in L&D
• Experience in ER matters like grievances or disciplinaries
• Experience in coordinating payroll
• Experiencein Higher Education

As part of your application please include a brief cover this letter we would appreciate hearing why you believe you are a great fit for this position highlighting the essential skills and experience mentioned above with specific examples.

Please note that the successful candidate willbe requiredto undergo a Disclosure and Barring Service (DBS) check as part of our commitment to safeguarding. Employment will be subject to a satisfactory outcome of this process.

Summary of benefits can be discussed at the interview and include:

• 25 days of annual leave per annum (pro rata) increasing by oneadditionalday after each year up to a maximum of 30 days bank holidays

• Pension scheme with a 5% employer contribution

• Continuing professional development days (CPD)

• Private Health Insurance

• Employee Assistance Programme (EAP)

• Use of on-site cinema for private screenings

• Cinema membership

• Cycle to work and Tech & Home schemes

Role Details

• Hours of work: full-time 37.5 hours per week Monday to Friday

• Hybrid style of working with at least 3 days a week on siteat 52aWalhamGrove London SW6 1QR

• Salary:35k-45kper annum

Application deadline:6thMarch 2026

Initial phone call: Week of9March2026

In-person/Onlineinterview: Weeksof 16and 23March2026

Start date: As soon as possible

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested pleasesubmityour application as early as possible.

Please note that we are unable to offer visa sponsorship for this role.

All candidates must be able to provide proof of right to work in the UK.

We value diversity and welcome applications from members of underrepresented groups.