Employment Support Specialist (Contract)

• Responsible for 10 monthly job starts (employment outcomes)
• Follows up with clients at least once per month to monitor clients progress.
• Ensures that comprehensive case notes and other written documentation and statistics for each file is consistently up to date in the FFAI and CaMS databases
• Identifies employment barriers and provides appropriate referrals to other services.
• Assists clients with the application process for job placements and completes Broker Incentive Agreements as applicable.
• Prepares requests for clients financial supports as needed
• Conducts follow ups with clients who exited the program to capture information on job status and to offer further support.
• Administers employer contracts including processing financial incentives payments and Employment-Related Financial Supports in a timely manner
• Conducts site visits at employer premises including outside regular office hours as needed to
• arrange and monitor work placement opportunities both before and during the job placement
• Conducts outreach to employers community resources and programs

• In-depth knowledge of an academic discipline normally acquired through the completion of an undergraduate degree (examples: Adult Education Career Counselling Social Science or equivalent). Work involves application of theoretical knowledge to job-related problems. (Cases for Equivalency will be considered);
• 1-3 years of experience in related field.
• Group Facilitation and Life Skills Training is required.
• Strong knowledge of Employment Ontario ES model and other employment sector programs.
• Specialized training and experience in vocational testing and interpretation.
• Ability to operate in an environment that has minimal supervision and where considerable judgment and critical analyses are required.
• Experience in dealing with conflicts and diffusing contentious situations.
• Demonstrated ability to work under pressure and to adapt to program changes when required.
• Commitment and ability to work with diverse groups.
• Strong organizational and interpersonal skills.
• Strong written and verbal communication skills.
• Proficiency in MS Office Applications and online communication platforms.

• Comprehensive Medical Vision and Dental Coverage
• Life Insurance and Long-Term Disability Benefit
• Multi-Sector Pension Plan: Employers contribution of 5.75% and Employee Contribution of 3.25%
• Time off: Starts with 20 Vacation Days 1.5 Days Per Month Sick Leave 12 Paid Holidays Health Promotional Days and 4 Float Days
• Other Benefits: Child Care Benefits Maternity/Parental Leave Supplementary Employment Benefits Educational/Sabbatical Leave and Financial Assistance for Professional Development

YWCA Toronto transforms lives. As the citys largest multi-service womens organization we help women and gender diverse people escape violence move out of poverty and access safe affordable housing.

We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.

Vaccination Policy: In accordance with YWCA Torontos COVID-19 Vaccination Policy all YWCA Toronto employees students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health

Please note: A vulnerable sector police reference check is required by the successful candidate before hiring.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender-diverse people of all races ethnic origins religions abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process upon request to applicants with disabilities. If contacted please advise us if you require any accommodation. While we thank all candidates for their interest only those selected for an interview will be contacted.

YWCA Toronto may use AI-supported tools to assist with parts of the recruitment process; all hiring decisions are made by people and guided by our commitment to equity and fairness.

YWCA Toronto is a Scent-Sensitive Workplace.