Loan Servicing Specialist (General Client Service)
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Min
Max
Job Summary
- Deliver excellent customer service to internal and external customers in the execution of all assigned loan servicing duties within service level standards.
- Prepare payoff quotes as written requests are received from escrow companies branches and clients.
- Receive and post incoming payoff checks and insure any overages are returned to the client.
- Prepare the lien release for real estate secured loans.
- Accurate and consistent performance of daily insurance functions.
- Perform post-closing quality control on modified and newly funded loans.
- Assist department with other daily functions.
Qualifications
- Position requires a high school diploma or equivalent.
- Able to deal effectively and tactfully with internal and external clients.
- Can function well under deadlines.
- Ability to organize prioritizes and communicates status on work assignments in a consistent manner.
- Ability to perform daily work according to prescribed schedules and be flexible to meet departmental needs.
- Regular consistent attendance.
- Experience in real estate lending processing and documentation is beneficial.
Benefits
At WaFd Bank you get all of these great benefits!
- Paid time off for vacation sick days and holidays
- Health insurance
- Stock options
- Bonus programs
- Generous 4% 401(k) matching plus a generous 3% annual contribution 7% total employer contribution
- Paid Parental Leave
- Life and AD&D insurance
- Long-term disability
- Tuition Reimbursement
- Employee assistance programs
- Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit hire train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race color religion sex sexual orientation gender identity military and/or veteran status or disability in accordance with Executive Order 11246 Section 503 of the Rehabilitation Act of 1973 as amended and the Vietnam Era Veterans Readjustment Assistance Act of 1974 which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986 or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA you are encouraged to contact us at 800.324.9375
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
Requisition Post Information* : Posted Date
Required Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
WaFd Bank, voted best bank, offers services including checking and savings accounts, business bank accounts, business financing, and commercial financing.
