Clinic Operations Manager
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Job Location:
Des Moines, IA - USA
Monthly Salary:
$ 85000 - 90000
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
The Clinic Operations Manager is the operational engine behind a high-performing patient-centered clinic. This role ensures that people processes and systems work in concert to deliver efficient compliant and consistently excellent care. As a hands-on leader the Clinic Operations Manager partners closely with clinical and administrative teams to optimize workflows strengthen accountability and maximize effective use of EMR and other core systems. Serving as a critical bridge between frontline staff and leadership this position provides real-time coaching practical problem-solving and clear guidance to enhance compliance elevate the patient experience and drive day-to-day operational excellence.
What youll do:
- Lead day-to-day clinic operations to ensure efficient compliant and patient-centered care using data and metrics to optimize workflows and capacity.
- Serve as a hands-on operational resource for clinical and administrative staff providing coaching guidance and real-time problem-solving.
- Oversee PRN staffing and support staff development including scheduling onboarding training performance management and ensuring practice at the top of certification.
- Act as the primary operational lead for EMR and clinical systems supporting workflow design training reporting access management and issue resolution.
- Drive quality assurance compliance and risk management efforts including regulatory adherence documentation standards incident follow-up and patient service recovery.
- Partner with clinical and administrative leadership to standardize processes improve patient and staff experience and advance operational excellence.
- Manage operational documentation vendor coordination reporting and supervisory responsibilities in alignment with organizational policies and applicable laws.
What we are looking for:
- Bachelors degree in healthcare administration or a related field (or equivalent experience).
- Minimum of 3-5 years of experience in clinical operations healthcare management or a similar healthcare support role.
- Strong knowledge of clinical workflows regulatory compliance and quality improvement processes.
- Advanced proficiency in AthenaOne or similar EMR systems including workflow optimization reporting and user support.
- Serve as the operational and technical lead for EMR and clinical systems supporting staff troubleshooting issues and optimizing workflows.
- Experience providing hands-on staff support coaching and operational guidance in a clinical setting.
*To see the full job description go to Position Description at the bottom of this posting.
Total Rewards:
DMU offers competitive salaries. For this position we anticipate a starting salary within the range of $85000- $90000. However the final offered salary will be commiserate with the qualifications and experiences of the selected candidate.
Our employees are what make DMU special so we treat them well! Our Total Rewards reflect this commitment. Qualified faculty and staff enjoy a generous employer contribution towards the medical plan 10% retirement match flexible work arrangements community service time tuition assistance professional development funding and access to wellness facilities with programs that promote a well-balanced lifestyle. Visit to learn more about our benefits.
DMU is proud to offer employees generous benefits and perks paid time off free use of wellness facilities and a host of employee engagement and recognition programs throughout the year.
About:
Founded in 1898 Des Moines University is a premier medical and health sciences institution comprising three colleges College of Osteopathic Medicine College of Podiatric Medicine and Surgery and College of Health Sciences offering ten graduate degree programs.
Our mission is to improve lives in our global community by educating diverse groups of highly competent and compassionate health professionals.
It is an exciting time to join 2023 we relocated our primary academic and operational offices to a new 88-acre campus in West Des Moines Iowa while maintaining an active clinic on our former campus. This state-of-the-art campus includes technology-rich flexible education spaces that support innovative teaching methods and connect faculty and students across all of our programs. Our new research facilities include a vibrant and spacious open laboratory designed to foster collaboration and innovation.
DMU enhances our communitys quality of life by educating outstanding health professionals and leaders; providing expert compassionate patient care; serving the community in diverse ways; and stimulating the central Iowa community.
At DMU you will make a meaningful contribution to the dynamic future of Medicine and Health Sciences by supporting a diverse community of faculty and staff with programs and services across the employee lifecycle.
Required Documents:
Resume cover letter and contact information for three professional references required at time of online submission. Apply at Clinic Administration
Status: Exempt
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Rewarding health care careers start at DMU — a premier medical school with 10 health science programs, expert faculty, small classes and hands-on opportunities.
