Global Customer Marketing Manager

About Nintex:

At Nintex we are transforming the way people work everywhere.

As the global standard for process intelligence and automation were trusted by over 10000 public and private sector organizations across 90 countries. Our customers from industry giants like Amazon Coca-Cola and Microsoft rely on the Nintex Platform to accelerate their digital transformation journeys by managing automating and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing theirvery best work every day. Collaboration is constant our workplace is fun the environment is fast-paced and we value our peoples curiosity ideas and enthusiasm. Driven by passion and accountability we take initiative measure progress and deliver results. Our culture fosters innovation and problem-solving fueled by curiosity and a commitment to thinking big. Together we move with agility prioritize customer needs and build unity through empathy leaving a positive impact wherever we go.

About the role:

Customer Marketing Manager will support and scale our customer marketing efforts. This role focuses on elevating the voice of the customer through advocacy storytelling and engagement programs that highlight customer outcomes and value. The role works closely with Marketing Customer Success Product Solution Engineering Sales and the Partner Team to help bring customer stories to life and strengthen relationships by adding value throughout the customer lifecycle.

Your contribution will be:

• Support and execute customer advocacy initiatives including customer stories testimonials and references
• Develop customer case studies quotes and proof points for use in press releases the website sales assets and campaigns
• Identify and coordinate customers to participate in webinars events and speaking opportunities
• Act as a thought partner on the Customer Advisory Board contributing to planning content and follow-up
• Help launch and manage a customer newsletter focused on value education and engagement
• Partner with Product Solution Engineering Digital and Customer Success teams to support customer communications including future in-app notifications
• Collaborate with Customer Success to identify customer champions and advocacy opportunities
• Work with the Partner Team to extend programs and activities to our partners customer base ensuring consistent reach and impact
• Track and report on customer marketing activities and engagement metrics

To be successful we think you need:

• 47 years of experience in customer marketing lifecycle marketing or related B2B SaaS marketing roles
• Strong writing and storytelling skills with the ability to translate customer outcomes into clear compelling narratives
• Experience working directly with customers and cross-functional internal teams
• Exposure to customer advocacy or reference programs (formal or informal)
• Strong organizational skills and attention to detail
• Comfortable executing multiple projects in parallel in a fast-paced environment
• Experience with webinars virtual events or customer communications is a plus

Whats in it for you

Nintex has a hybrid working model enabling us to build culture learn and grow together. We intentionally connect and collaborate while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country we offer our entire global workforcean array of exciting perks and benefits including

• Global Gratitude and Recharge Days
• Flexible paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact paid volunteer time and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow and an incredible global community

View more about our benefits here: Compensation Range (US ONLY): $110000 - $147000 USD annually. On target compensation refers to the base salary and applicable variable target for this role. The range is an estimate base pay will ultimately be decided at the offer stage based on an individual candidates skills and experience aligned with the needs of the role. Base pay may vary based on several factors including geographic location role specific qualifications and seniority. Nintex also offers a competitive benefits package including paid time off twelve paid holidays 401(k) with employer match and more.

Nintex participates in E-Verify for work authorization. We are an Equal Employment Opportunity Organization.

Required Experience:

Manager