L3 Production Support Engineer (Java, SQL, Linux)

Important Information

Experience: 6 years

Job Mode: Full-time

Work Mode: Remote

ID: 19966

Essential Skills

Exp: 7-10years hands on application development L3 and/or L2 who is ready to pick up L3 part.
Having Advanced Java/j2ee experience (Rest api servlet JavaScript/html jsp jdbc struts Hibernate Spring)
Mid- to- Advanced experience in AWS Cloud (EC2/Lambda Amazon CloudWatch IAM S3 RDS & DynamoDB/MongoDB) in to Support function.
Good exposure using AI models in support function.
Advanced level experience to work with multi server/Tier: Tomcat Jbosss WebSphere and Weblogic servers.
Advanced hands-on experience in Database (DB2 Oracle and Sybase.. etc)
Mid- to- Advanced Unix and scripting (shell/perl.. etc)
Good hands-on in understanding and making changes in shell/perl scripts
Having good experience in job scheduler monitoring tools (Autosys procmon crontab.. etc)
Advanced hands on experience IDEs like Eclipse NetBeans.
Mid to Advanced experience on using Git Jenkins and other repo/deployable
Having mid to advanced experience in Support model (L2/L3)
Good exposure to production tooling (ticking/monitoring) like Jira ServiceNow and processes (familiar with Incident/problem) and change mgnt
Good experience in making the code (Java Unix DB) changes in production and able to run
Certifications: AWS certifications (preferred)

- Bachelors degree in computer science Information Technology or related field.
- 5 years of experience in L3 support or similar roles.
- Strong proficiency in JAVA programming and application support.
- Good Troubleshooting skills in analyzing System and Application logs and working experience of support function in distributed systems.
- Proficiency with Linux-based operating system commands and utilities.
- Strong ability to debug application issues to identify the underlying root cause
- Good communication skills with ability to articulate the technical and functional aspects of a production problem to help drive solutions with App Dev teams.

Preferred:
- Experience with cloud platforms (AWS).
- Familiarity with CI/CD pipelines and DevOps practices.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the worlds leading enterprises and digital native companies. With over 9000 experts in 47 offices and innovation labs worldwide Encoras technology practices include Product Engineering & Development Cloud Services Quality Engineering DevSecOps Data & Analytics Digital Experience Cybersecurity and AI & LLM Engineering.

At Encora we hire professionals based solely on their skills and qualifications and do not discriminate based on age disability religion gender sexual orientation socioeconomic status or nationality.

Required Experience:

IC