Personal Assistant to the Commercial Director 7540

Title:PersonalAssistant to the Commercial Director

Contract Type:Permanent Full Time 35 hours per week

Salary:35951 per annum to 39531 per annum (Londonweighted salary) or 32188 per annum to 35593 per annum (Regional salary)dependant on experience

Grade: 7

Reporting Office: London Stratford or Manchester Trafford

Persona:Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date:23rd February 2026 at 11pm

Interview Dates: To be Confirmed

Role Profile - Personal Assistant to the Commercial

Benefits include: Excellent pension plan (up to 6% double contribution) 28 days Annual Leave rising to 31 days with length of service Bank Holidays Westfield Health Cash Plan non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits Employee Assistance Programme and many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our Commercial Team at L&Q:

At L&Q we are driven by our social purpose and committed to delivering safe highquality homes and excellent services for our residents. To support this mission we are looking for a proactive and highly professional Personal Assistantto provide dedicated support to our Commercial Director.

This is an important role within our organisation requiring someone with exceptional attention to detail strong organisational capability and the resilience to work effectively in a fastpaced environment. You will need to demonstrate your ability to manage a busy and varied workload while meeting tight deadlines and maintaining the highest standards of accuracy.

If you share L&Qs commitment to making a real difference in peoples lives and believe you have the skills and qualities we are looking for we encourage you to apply without delay.

If this sounds like you we would love for you to apply!

Your impact in the role:

As a Personal Assistant you will be responsible for producing and distributing reports presentations and correspondence on behalf of the Commercial Director. This will include preparing materials for Board and Executive Committee meetings. You must be confident working with sensitive and confidential information interpreting and interrogating data and ensuring accuracy in all documentation.

You will support the Commercial Director by following up on key actions tracking information and helping to resolve escalated enquiries as required. Strong stakeholder management skills are essential as you will be expected to liaise confidently and professionally with senior colleagues internal teams external partners and residents.

Daytoday responsibilities will include complex diary management coordinating meeting requests organising departmental events and arranging travel. Excellent organisational skills and the ability to prioritise effectively are vital to ensure the Commercial Directors time and commitments are managed efficiently.

Additional responsibilities include submitting expenses promptly taking accurate meeting minutes and distributing them within agreed timeframes.

Strong written and verbal communication skills are essential as you will be involved in inbox and email management drafting correspondence and preparing reports and presentations on behalf of the Commercial Director. You will also need strong working knowledge of Microsoft Office applications.

We are looking for someone with experience gained in a fastpaced highly confidential environment with high levels of professionalism trust and discretion. A strong commitment to delivering and continuously improving customer experience is central to this role and to L&Qs values.

What youll bring:

• Able to demonstrate provision of high-quality PA / administrative services to senior managers and/ or directors in a demanding customer focused environment
• Able to demonstrate excellent customer service and stakeholder management skills
• Highly developed verbal and written communication skills. Able to work collaboratively with others at all levels of seniority
• Able to demonstrate exceptional organisational planning and co-ordination skills in a fast paced delivery focused team
• Able to demonstrate advanced skills in all MS Office packages

If you require any reasonable adjustments at any stage during this process including application stage please email

About L&Q:

Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250000 people call our properties home and were proud to serve diverse communities across London the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework which outlines our core expectations and should be demonstrated at all times and all levels when representing L&Q.

At L&Q we know that diversity and inclusion make us stronger and theyre at the heart of everything we do.

When we recruit we look at what really matters: your skills experience and potential. Were proud to be recognised for creating an inclusive workplace. Were a Disability Confident Leader (Level 3) and weve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair transparent and consistent. Its all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations.

Click here to find out more about L&Q and why you should join us!

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