Lead Salesforce Administrator
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security privacy and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI DNS and certificate lifecycle management to secure infrastructure software devices messages AI content and agents. Learn why more than 100000 organizations including 90% of the Fortune 500 choose DigiCert to stop todays threats and prepare for a quantum-safe future
Job summary
Were building a modern GTM Systems organization focused on innovation and scalability. As aLead Salesforce Administratoryoullbe a technical leader for Salesforce within our GTM ecosystem setting standards driving best practices and delivering high-quality solutions across Sales Service Revenue and Experience Cloud.
What you will do
This is ahands-on technical leadership role. Youll own complex configurations mentor other admins and partner with the Manager Sales Systems on roadmap execution and governance. Youll also influence architecture decisions and ensure our Salesforce platform is reliable scalable and optimized for global operations.
Core Responsibilities
- Serve as a technical lead for Salesforce configuration and automation
- Establish and enforce best practices for Flows validation rules and automation
- Review refine and approve admin work for quality and scalability
- Configure andmaintainSales Cloud Service Cloud Revenue Cloud (CPQ) Experience Cloud and related GTM Systems
- Own end-to-end technical delivery: design build test deploy maintain
- Troubleshoot and resolve complex issues across quoting contracting and case management
- Provide input into architecture and roadmap decisions
- Collaborate on integrations with GTM tools (Outreach GongLeanData ZoomInfo Eloqua)
- Maintain documentation and governance standards
What you will have
- 7 years of Salesforce administration experience
- Advanced configuration skills (Flows automation data model)
- Strongexpertisein CPQ/Revenue Cloud and quoting processes
- Familiarity with Service Cloud and Experience Cloud
- Ability to mentor admins and lead technical delivery
- A product mindset: systems thinking process thinking outcome thinking
Nice to have
- Salesforce certifications experience with GTM tools Jira/Confluence
- Revenue Cloud Advanced or Revenue Cloud Billing experience
Benefits
- Provident Fund
- Medical Aid Gap Cover
- Employee Assistance Program
- Gym Reimbursement
- Life Insurance
- Disability Insurance
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Required Experience:
Unclear Seniority
Key Skills
About Company
DigiCert is the leading TLS/SSL Certificate Authority specializing in digital trust for the real world through PKI, IoT, DNS, Document & Software security solutions.
