Client Relations Administrator Contract (Hybrid)

El Dorado, KS - USA

Hourly Salary: $ 30 - 35

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is growing! We are seeking a Client Relations Administrator to join our dynamic team for a contract position In this role you will manage the daily service delivery activities for the assigned clients. You will maintain excellent service delivery by processing administrative tasks relating to billing processing reports and using basic project management skills to drive progress and meet deadlines.

This is a temporary contract position expected to last approximately 6 months with the possibility of going permanent. This is a hybrid role which means you will work remotely from home for 3 days of the week and go into the office 2 days per week.

Do you have at least 2 years of experience within client relationship management and strong administrative skills Are you looking to join a leader in the FinTech industry If so wed love to hear from you!

Responsibilities:

Maintain exceptional client relationships by leading investigations and successfully resolving any service delivery or billing issues
Responsible for planning surrounding daily month-end and annual production runs; this includes ensuring material is available providing production with volumes and instructions attending production planning meetings communicating progress to the client and providing any reporting back to client
May participate in the planning and presenting at quarterly reviews with the client
Work with client and internal resources to implement client changes including such administrative tasks billing processing items running and sending reports
May have face to face interactions with clients
Identifies and participates in meetings to implement process improvements

Qualifications:

A minimum of 2 years experience in a Client Services role is required
A minimum of an associates degree or equivalent experience preferred

Strong written and verbal communication skills
Strong Microsoft Office Suite skills
Knowledge of Project Management: planning scheduling following up on items from various internal teams time management skills and meeting deadlines driving progress
Ability to work well on a team across multiple departments and seniority levels
Financial industry knowledge is a plus
Ability to work in a fast paced time sensitive and high-pressure environment and ability to work under tight deadlines

The pay rate for this position is $30.00 - $35.00 per hour. Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.

Required Experience:

Unclear Seniority