IT Equipment & System Administration Support Specialist

Position Summary

LCI is seeking an Information Technology Equipment & System Administration Support Specialist to provide oversight of information technology asset management (ITAM) accounts throughout various buildings. This position supports approximately 650 users across NIPR and SIPR environments and requires strong experience in systems administration IT asset accountability help desk operations and information assurance compliance.

security clearance.

Duties& Responsibilities

• Install configure troubleshoot and maintain NIPR and SIPR desktops laptops tablets and mobile devices
• Maintain handheld devices (tablets smartphones)
• Configure and maintain peripherals (printers scanners monitors etc.)
• Establish and maintain physical and wireless network connectivity
• Apply security updates to maintain compliance with DAF and local policies
• Submit and track tickets using ServiceNow CIPS or designated ticketing systems
• Meet defined response timelines for High Medium and Low priority tickets
• Serve as IT Asset Manager (ITAM)
• Track equipment from receipt through lifecycle sustainment
• Label accountable assets per Air Force requirements
• Conduct annual and directed inventories
• Maintain inventory documentation and appointment letters
• Decommission and process excess/obsolete assets within required timelines
• Ensure drive sanitation per DAF standards
• Maintain TACLANE devices and SIPR enclaves
• Support VTC/SVTC setup and troubleshooting
• Administer CES SharePoint site and manage permissions
• Manage user accounts network access and permissions
• Install only approved software and conduct annual software verification
• Serve as MICT assessor and provide required inputs
• Maintain IA compliance and support annual inspections

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education&Experience Requirements

• Minimum 3 years of practical experience in Information Technology (IT) or a related field
• Experience supporting NIPR/SIPR environments
• Experience with ServiceNow or similar ticketing system
• Strong understanding of IT asset accountability and inventory processes
• Active Secret Clearance
• CompTIA Security (IAT Level II compliant per DoD 8140.03)

Skill&Certification Requirements

• NIPR and/or SIPR environment: 3 years (Required)
• IT Asset manager: 1 year (Required)
• CompTIA Security (Required)
• Security clearance: Secret (Required)
• Work Location: In person
• Positionrequiressittingstandingkneelingforlongperiodsoftimeliftingmorethan 50lbsclimbingonladders and working in dirty and noisy areas. (Heavy Work)
• Proficientintroubleshootingtechniques.
• Abletoperform CPRandsafetyobserver dutiesifnecessary.
• LCIisanEqualOpportunityEmployer/Veterans/Disabled

If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at or by email at