Promotion Operations Associate

THE POSITION
Our roster has an opening with your name on it

The Promotion Operations Associate plays a foundational role in FanDuels promotional operations supporting the execution of promotional campaigns across all enterprise platforms. This position is essential to maintaining the teams 99% accuracy standard while contributing to the delivery of best-in-class promotional experiences for millions of FanDuel customers. Youll work closely with cross-functional teams to support promotional development execution and optimization initiatives across Sportsbook Casino and Racing verticals.

In addition to the specific responsibilities outlined above employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Execute promotional setup across all FanDuel platforms (Sportsbook Casino Racing/FNV) with 99% accuracy and precision
• Support promotional content creation requirement gathering and campaign performance tracking across multiple product verticals
• Collaborate with Customer Support on promotional campaigns and issue resolution to ensure seamless customer experiences
• Conduct systematic reviews of live promotions and flag discrepancies to maintain quality standards
• Review promotional copy terms and images for regulatory compliance and Responsible Gaming requirements
• Maintain project tracking status reports and stakeholder communication across cross-functional teams
• Support testing initiatives for new promotional tools and document findings to drive process improvements
• Coordinate requirements across all verticals for integrated promotional campaigns
• Contribute to the development and maintenance of documentation and knowledge bases related to promotions campaigns and CRM processes
• Support audience segmentation targeting and personalization initiatives to enhance customer engagement
• Perform basic data analysis and maintain tracking spreadsheets to support campaign optimization

THE STATS
What were looking for in our next teammate

• years of experience in marketing operations campaign management or a related field
• Strong understanding of promotional mechanics across different product verticals
• Proficiency in Microsoft Office Suite and Google Workspace
• Experience with marketing technology platforms and CRM systems preferred
• Excellent attention to detail and organizational skills with ability to maintain 99% accuracy standards
• Strong analytical and problem-solving abilities with basic data analysis skills
• Effective communication skills for cross-functional collaboration
• Ability to work independently while maintaining alignment with team objectives
• Strong knowledge of and passion for sports and sports betting
• Experience working within a heavily regulated industry is a plus
• Must be able to obtain/maintain any necessary licenses and/or certifications
• Bachelors degree in Marketing Business or related field preferred

Dont check all the boxes Thats okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: Americas #1 Sportsbook FanDuel Sportsbook; its leading iGaming platform FanDuel Casino; the industrys unquestioned leader in horse racing and advance-deposit wagering FanDuel Racing; and its daily fantasy sports product.

In addition FanDuel Group operates FanDuel TV its broadly distributed linear cable television network and FanDuel TV its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states Canada and Puerto Rico.

The company is based in New York with US offices in Los Angeles Atlanta and Jersey City as well as global offices in Canada and Scotland. The companys affiliates have offices worldwide including in Ireland Portugal Romania and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment the worlds largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning mental health support and fitness benefits. We offer generous paid time off (PTO & sick leave) annual bonus and long-term incentive opportunities (based on performance) 401k with up to a 5% match commuter benefits pet insurance and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location role and level.

FanDuel is an equal opportunities employer and we believe as one of our principles states We are One Team!. As such we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion creed sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status or any other characteristic protected by state local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued respected and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please email.

The applicable hourly range for this position is $29.33 - $36.54 USD which is dependent on a variety of factors including relevant experience location business needs and market demand. This role may offer the following benefits: medical vision and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation including but not limited to cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Hybrid

Required Experience:

IC