Marketing Operations and Process Manager AZ, CO, TX, UT, NY, CA

Consistently ranking among American Banker magazines Best Banks to Work For for over a decade Zions Bancorporation is a Collection of Great Banks with local brand names and management teams in each of our major Western markets.

And because weve known that for over 150 years our success has come from the exceptional dedication experience and talent of our diverse employee base were committed to being the premier employer of choice.

Ready to make your mark on a legacy brand

Our expanding marketing team is building something speciala dynamic in-house Creative Studio and innovative Demand Center that will transform how we connect with customers. Under fresh leadership from our newly appointed CMO were reimagining what marketing can be while supporting a bank known for its experienced bankers exceptional service and local leadership deeply rooted in the communities we serve. This isnt just another financial marketing role its your chance to shape a creative vision with real impact.

With benefits starting on day one 12 bank holidays profit sharing and company-matched 401(k) contributions Zions is committed to career growth and advancement. At Zions the possibilities are endless. If youre ready to create work that actually matters were ready to review your application.

You bring the talent; we bring the opportunity.

We are seeking a highly skilled Marketing Operations & Process Manager to drive operational excellence campaign execution and process optimization across our Enterprise Marketing organization. This role requires a strategic thinker who understands the financial services landscape especially around deposit and lending products and can turn that expertise into scalable processes effective campaigns and improved marketing performance.

This individual will play a pivotal role serving as a program manager for large-scale complex initiatives that require coordination with multiple teams and stakeholders. You will partner across Marketing Risk Compliance and Technology to streamline processes solve complex problems and ensure seamless delivery of high-quality marketing initiatives.

Essential Functions:

• Design implement and optimize enterprise-level marketing processes workflows and operating models.
• Identify opportunities to increase efficiency reduce friction and improve execution quality across marketing functions.
• Champion standardization and best practices ensuring processes scale across teams and lines of business.
• Oversee the execution of a variety of campaign typesfrom acquisition cross-sell and retention to deposit and lending product promotions.
• Apply strong strategic planning and problemsolving skills to assess complex situations and deliver clear actionable recommendations.
• Analyze campaign performance operational data and process metrics to inform decision-making and improve outcomes.
• Anticipate future needs proactively identifying where processes require modernization simplification or transformation.
• Lead remediation initiatives when issues arise bringing structure urgency and clarity to resolution.
• Ensure campaigns are delivered on time error-free and aligned with regulatory and business requirements.
• Develop and deliver compelling presentations and proposals to leadership that clearly articulate issues insights recommendations and actions.
• Simplify complex problems and influence stakeholders toward shared goals and desired outcomes.

Qualifications:

• Requires a Bachelors degree in marketing business or related field and 8 years of experience in marketing operations marketing platforms used in leading marketing operations and automation teams. A combination of education and experience may meet requirements.
• Advanced knowledge of marketing practices processes and methodologies.
• Understanding of the U.S. banking industry and financial services with depth in deposit and lending marketing.
• Proven experience executing diverse campaign types including promotions and remediation efforts.
• Strong strategic thinking analytical ability decision-making and problemsolving skills.
• Exceptional written and verbal communication with the ability to simplify and influence.
• Demonstrated ability to lead teams through process improvement operational change and complex decision scenarios.
• Excellent organizational skills with the ability to manage multiple priorities and deliver on deadlines.
• High initiative and independent judgment.

Locations:

• Phoenix AZ
• San Francisco/San Diego CA
• Denver CO
• New York NY
• Houston TX
• Midvale/Salt Lake City UT

Salary Ranges: These ranges are dependent on job experience location and other job-related factors.

• Arizona Colorado Texas Utah: $125-$180
• California New York: $160-$205

Benefits:

• Medical Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance Paid Parental Leave and Adoption Assistance
• Health Savings (HSA) Flexible Spending (FSA) and dependent care accounts
• Paid Training Paid Time Off (PTO) and 11 Paid Federal Holidays and any applicable state holidays
• 401(k) plan with company match Profit Sharing competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business maximum of $5250 per calendar year employees are eligible for the program upon hire
• Employee Ambassador preferred banking products