HealthParnters is hiring an Account Manager Occupational Medicine. The Occupational Medicine Account Manager is responsible for selling Occupational Medicine products and services (i.e. Industrial Workers Compensation and On-site services) maintaining effective customer/prospect relations with all clients and ensuring that Occupational Medicine customers achieve desired results. This includes new sales and renewals. Responsible for developing mutually beneficial partnerships with brokers and other partners in the Occupational Medicine industry. This position is also responsible for the development and execution of marketing and sales strategies that grow the Occupational Medicine business.
ACCOUNTABILITIES:
1. Responsible for new sales for Occupational Medicine products and services.
Devises a targeted sales strategy
Researches and identifies key prospects
Meets specified sales net growth goals
Responsible for sales reporting and tracking
Actively participates in industry events as appropriate to increase awareness and grow the Occupational Medicine business.
Responds to RFPs
Makes customer sales calls
Develops and presents proposals
Implementation of new and renewal sales
Maintains current knowledge of the Occupational Medicine Industry
2. Manages client relationships for existing accounts.
Addresses concerns issues questions from brokers and customers
Develops customized implementation plan and timeline for each customer
Assists customers with achieving desired results
Makes broker and customer sales calls
Identifies prospective business
Gathers information required to make proposal
Maintains good standing in the brokerage community
Develops good relationships with consulting firms
Educates brokers regarding HealthPartners products services and procedures
Coordinates customer communication
Oversees custom development and communications work sold to the customer
Prepares and presents regular customer reports
Renews/increases sales to existing customers
Develops strong relationships with HealthPartners Sales team (Health Plan) and WorkSite Health and identifies opportunities to cross sell other HealthPartners solutions to prospects/customers.
3. Provides back up support for other team members.
4. Performs other duties as assigned by Director Occupational Medicine.
REQUIRED QUALIFICATIONS:
Bachelors degree in a related field
Five years of demonstrated success in health care sales and service
Excellent presentation skills
Excellent oral and written communication skills
Ability to manage multiple project assignments with short deadlines
Ability to work effectively at all levels of the organization
Good computer skills
Must have current valid drivers license and access to a reliable insured vehicle
Travel mostly within the Twin Cities Metro area as required
PREFERRED QUALIFICATIONS:
College education with an emphasis in Business Finance Marketing or Health Care Administration
Experience and working knowledge of strategic selling
Knowledge of HealthPartners and affiliate company operations
Prior work experience in team environment
Good leadership/management skills
Working knowledge of CQI
MAJOR CHALLENGES:
Builds and maintains collaborative partnerships with key customers.
Meets and exceeds target sales levels.
Works with internal customers to satisfy external customers needs and expectations.
Coordinates resolution of all customer inquiries and proposals in a prompt professional and customer friendly manner.
Manages many priority projects at the same time prioritize and meet customer deadlines.
Works as a team member to cooperatively meet or exceed team goals and objectives.
Required Experience:
Manager
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