Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.
JOB SCOPE:
The incumbent is responsible to:
Ensure PD Governance Deliverables are achieved
Responsible to PD Governance Quality Review end-to-end portfolio
Assist in risk & compliance related matters
Assist in Replacement of Policy (ROP) management
Assist in complaint handling related to sales practice
PRINCIPAL DUTIES & RESPONSIBILITIES:
Responsible to ensure the deliverables of PDG
Perform Quality Assurance (QA) review task in Welcome Call YPFR & Licensing
Responsible to handle risk & compliance report as well as other review/assessment
Responsible in handling complaint for info request escalation & ensure closure within timeline.
Perform any other duties that assigned by Superior from time to time.
Executing ROP Revocation task within SLA set
Execute the ROP management which includes:
a) Providing the ROP detection to sales team and bank partners
b) Populating the ROP appeal to ROP committee
c) Providing support in the process of appealing the ROP to Appointed actuary (AA)
JOB SPECIFICATION:
Diploma or degree holder in any discipline
PCE CEILI related courses would be an advantage
At least 5 years working experience in insurance industry
Good knowledge of insurance products
Analytical with effective problem-solving skills and the ability to handle the assigned portfolio
Excellent interpersonal skills and strong communication skills
Able to produce accurate work under pressure and meeting deadlines
A self-starter pro-active committed mature and motivated worker who enjoys working in a challenging environment
Knowledge in Microsoft Word Excel and PowerPoint
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Required Experience:
Manager
พรูเด็นเชียล ประกันชีวิต (ประเทศไทย) มุ่งมั่นที่จะช่วยให้คุณก้าวหน้าในชีวิต โดยเราให้ความใส่ใจอย่างเต็มที่เพื่อการบริการที่เป็นเลิศแก่คุณ ค้นหาวิธีที่เราจะสามารถช่วยเหลือคุณได้ที่นี่ ... View more