Senior Product Designer, AI

WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is to make sophisticated marketing simple by unifying identity intelligence and omnichannel activation into a single platform powered by one of the industrys largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more go to .

THE ROLE

Were building Zeta Developer Platform our next-generation Marketing Operating System and we need a Senior Product Designer who will be instrumental to its success. This role is a pillar position that bridges design and engineering to create the core foundation of the Agentic Apps Framework that will fuel our Zeta Developer Platform experience. Youll partner with our design system team inform Model Context Protocol (MCP) improvements and build the foundationthen scaleour Agentic and Vertical Apps infrastructure. Youll join at a pivotal moment where were raising the bar on quality speed and innovation. Were looking for someone who can challenge us in the best way: bringing strong skills in AI visual design UX motion and coding to push our thinking forward and help us achieve what hasnt been done before.

This is a foundational role for a product that will define our companys future. You wont just be designing featuresyoull be designing the core AI experience.

• AI is central to how users interact with the product not an add-on
• Your work defines how users trust understand and rely on the Zeta Developer Platform every day
• Youre shaping a platform launching at Zeta Live 2026 with impact that compounds over time

THE TEAM

Were evolving how we work to reach the next level:

• Vision over hand-holding leads to more creativity and innovation
• Empowerment and delegation leads to more accountability and ownership
• Strategy and clarity means less management more impact
• Challenge and growth creates better outcomes through healthy debate

We value people who bring ideas on what we should stop doing start doing or change to elevate our team.

RESPONSIBILITIES

• Design the Zeta Developer Platform Experience: Own and evolve the end-to-end Zeta Developer Platform experience including conversational interfaces contextual guidance and AI-driven workflows that support daily user tasks across the platform.
• Design Systems Partnership: Youll work closely with our Design Systems team to create maintain and evolve scalable UX and UI patterns for Zeta Developer Platformensuring consistency quality and flexibility as the platform grows and more teams build on it.
• Partner Closely with Product & Engineering: Work as a core triad partner with Product Management and Engineering to define strategy behavior and executiontranslating complex requirements and technical constraints into intuitive human-centered AI experiences. Confidently present work rationale and tradeoffs to partners and leadership to drive alignment and decisions.
• Advance AI Interaction & Explainability Patterns: Define how Zeta Developer Platform communicates intent progress confidence and limitationshelping users understand trust and collaborate with intelligent systems.
• Raise the Bar on Craft Motion and Interaction Quality: Lead by example through strong visual design interaction design motion and prototypingusing motion and micro-interactions to communicate system state reduce cognitive load and make AI feel responsive and alive.
• Scale the Zeta Developer Platform Experience: Identify opportunities to standardize UX patterns documentation and behaviors across Zeta Developer Platformcreating consistency while allowing flexibility where needed.

REQUIREMENTS

• 8 years of product design experience on complex platforms or systems
• Experience designing and shipping AI-powered or data-informed products
• Proven track record of close collaboration with Product and Engineering
• Experience influencing standards patterns or systems beyond a single feature
• Ability to balance craft speed and business impact
• Figma (expert level) scalable component architecture design systems and documentation
• AI design tools such as ChatGPT Claude or similar used as part of daily design workflows
• Prototyping tools (Figma Prototypes Framer ProtoPie or similar) for exploring behavior and interaction
• Motion tools such as Rive or After Effects or similar for stateful interactions and micro-animations
• Working knowledge of HTML CSS and modern frontend concepts
• Comfort working within modern product development tools and workflow

Core Skills

• AI & Conversational Design Fluency: Experience designing AI-powered conversational or assistive experiences with a focus on clarity trust and responsible presentation of AI output.
• Systems & Platform Design Expertise: Proven ability to design scalable UX frameworks patterns and interaction models that support complex platforms and evolving capabilities.
• End-to-End Product Design Craft: Excellence across UX visual design interaction design and motion with the ability to make complex systems feel approachable and usable.
• Technical Collaboration & Prototyping: Comfort partnering closely with engineers understanding technical constraints and using prototyping to explore and validate interaction and behavior.
• Design Leadership Without Authority: Ability to influence outcomes through clear thinking strong critique documentation and example-setting across teams.
• Cross-Functional Influence & Communication: Demonstrated ability to clearly articulate design thinking rationale and tradeoffs; confidently present work; and influence decisions across design product engineering data and leadershipespecially in complex ambiguous or technically dense problem spaces.

Mindset & Approach

• Ownership-driven leader who takes responsibility for outcomes not just outputs
• Customer- and experience-obsessed especially in AI-driven workflows
• Quality advocate with pragmatic judgment balancing craft with speed
• Collaborative Resilient Partner who approaches challenges with professionalism and empathy engages in healthy debate and maintains clear respectful collaboration and communication.

Motion Tools

• Framer Motion
• D3
• GSAP

Design Tools

• Rive
• Figma
• FigJam
• Figma Slides

Vibe Coding Tools

• Cursor
• Claude Code
• Storybook
• React/

Comms/PM Tools

• Slack
• Confluence
• Jira

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical dental and vision coverage
• Employee Equity
• Employee Discounts Virtual Wellness Classes and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $160000 - $180000depending on location and experience.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individuals sex race color religion age disability status as a veteran or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation gender identity or expression.

Were committed to building a workplace culture of trust and belonging so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate support and advocate for one another. Learn more about our commitment to diversity equity and inclusion here: IN THE NEWS!

Experience:

Senior IC