Digital Marketing Account Manager
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job description
As part of the Client Services Department the Digital Marketing Specialist (Account Manager) plays a key role in the expansion and growth of the new division. They work alongside Sales to pitch digital marketing and performance content services to existing and prospective clients. They manage a client services team of digital marketing specialists building strong and mutually trusting client relationships by providing strategic guidance and delivering tangible results.
The Digital Marketing Specialist (Account Manager) is strategic data-driven commercially-minded and client-focused. They have a deep understanding and hands-on experience in all areas of digital marketing and are pivotal in ensuring client satisfaction retention and digital account growth. They find it easy to explain digital marketing concepts and strategy to clients and colleagues. They possess excellent cross-cultural communication and organization skills to successfully manage client stakeholders and internal teams. They are expected to employ and
grow their digital account management and consulting skills while mentoring and developing junior team members.
This position reports to a Regional Director of Digital Marketing Services and assists with strategic selling of digital marketing and content performance services while being responsible for digital account retention and growth.
DESCRIPTION
Work alongside Sales and the wider client services team to sell Search Engine Optimization (SEO) Search Engine Marketing (SEM) social media and performance content to both existing and prospective clients by contributing to RFPs client pitches strategic proposals and Quarterly Business Reviews Manage a client services team of digital marketing specialists
Perform research and strategy (audits competitor analyses keyword research content opportunity analyses) and present findings and recommendations confidently to senior team members and clients
Oversee successful execution of multiregional strategies by our global digital production teams liaising with client HQ local stakeholders and agency partners if needed.
Perform quality assurance of deliverables to ensure adherence to strategy and brief and guarantee optimal content/campaign performance
Responsible for performance monitoring and reporting of all assigned accounts setting up performance monitoring dashboards and delivering monthly performance reports with insights and recommendations
Keep up to date on digital marketing trends technologies and market leaders and share this knowledge with colleagues and clients
Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
REQUIRED SKILLS
Superior written and spoken communication skills in English
Independent self-motivated results-oriented and dynamic with careful attention to detail
Exceptional problem solving and critical thinking skills
Ability to work effectively under pressure to meet tight deadlines and challenging goals
Ability to calculate discounts interest commissions proportional percentages. Ability to apply these concepts to develop practical solutions
Proficiency in Microsoft Office (Word Excel PowerPoint Outlook)
Demonstrate an ability to: multitask in a fast-paced environment work well with people from a variety of different backgrounds and cultures build relationships with clients and co-workers work independently and as part of a team and take active measures to solve problems and commit to a high level of service
Willingness to travel to offsite client or sales meetings as needed and approved
Confident coordinating internal teams comfortable giving feedback and having difficult conversations with colleagues
Confident making strategic recommendations and comfortable in client calls meetings and presentations
REQUIRED EXPERIENCE AND QUALIFICATIONS
Minimum Bachelors degree or its equivalent in marketing communications journalism or other related
2-5 years of experience in digital marketing (SEO/SEM and/or social media)
Strong IT literacy including proficiency in Excel and PowerPoint and experience with industry tools such as SEMRush Moz Ahrefs Screaming Frog Google Search Console and Web Analytics platforms (Google Analytics and/or Omniture)
Experience planning launching and managing multiregional Pay Per Click (PPC) campaigns
Experience managing and servicing international accounts in an agency
Experience auditing websites marketplace stores or social media profiles to determine the best strategic approach to improve performance including technical recommendations and development of multiregional keyword and content strategies
DESIRED SKILLS AND EXPERIENCE
Knowledge of a second language
Experience in ecommerce / blog copywriting and conversion optimization
Experience using MS Project
- Vancouver British Columbia Canada
- Hong Kong Hong Kong
- seoul Seoul-teukbyeolsi South Korea
All done!
Your application has been successfully submitted!
Required Experience:
Manager
Key Skills
- Marketing
- Public Relations
- Digital Account
- Google Webmaster Tools
- Linkedln
- Account Management
- SEM
- CRM
- SEO
- Content Marketing
- Email Campaigns
- ROI
- Analytics
About Company
TransPerfect Translations is a translation, E-Discovery and language services company based in New York City. The company serves clients in many fields, such as film, gaming, legal and healthcare fields. As of 2012, TransPerfect is "the largest privately owned language services provid ... View more
