Program Manager, Flex Capacity, Amazon Flex
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
At Amazon we strive to be Earths most customer-centric company where people can come to find and discover anything they might want to buy online. At Amazon Transportation we are building a world-class last mile operation significantly complimented by our brand new service which works directly with independent contractors called delivery partners to make deliveries to our customers. With this new last mile delivery service (Amazon Flex) individuals can now be their own boss delivering Amazon packages. It is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on board schedule delivery times guide them through their deliveries with in-app mapping and navigation and more. The approach and technology are nothing short of disruptive and promise to challenge traditional approaches and change the way the industry operates.
We are continuing to build a high paced and lean Japan team to implement and expand our last mile capabilities across key segments of Japan Transportation business. Amazon is now looking to hire an experienced passionate dynamic analytical innovative hands-on and (most importantly) customer-obsessed program manager.
We are seeking a Program Manager in Japan to help establish Amazon Transportations last mile delivery as the preferred provider in this specific space in order to build our network of Delivery Partners to drive product utilization and service optimization within the Amazon Transportation world. Internally this leader will work directly with functions that cut across the organization including technology transportation operations and customer service to drive a great customer experience for our program. This position will be responsible for volume planning both short-term and long-term for Amazon Flex.
The successful candidate will be self-motivated passionate highly analytical and detail-oriented possess superior interpersonal and communication skills and be comfortable working independently to drive growth and change in a fast-paced environment. An extreme bias for action is an absolute must and candidates must demonstrate a superior track record of delivering results.
More Information
Department: Last Mile(AMZL)
Job: Program / Project Management
Location: Tokyo Office
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation disability age or other legally protected status. For individuals with disabilities who would like to request for support please visit
Key job responsibilities
Make weekly and monthly plan of Amazon Flexs volume based on data from multiple sources in partnership with Marketing and Operations
Ensure a best-in-class customer experience by maximizing and securing Amazon Flexs volume through proper capacity planning
Support a best-in-class delivery partner experience including availability of offers
Analyze key metrics such as capacity planning accuracy and implement initiatives to drive improvements including new technology developments
Optimize and standardize the delivery capacity planning process
Create strategy and take actions to develop the delivery capacity with multiple stakeholders including Product Technology Marketing Shipping & Delivery Services Legal PR and Operations
Lead and coordinate large complicated projects with multiple stakeholders
- 3 years of managing stakeholders in cross-functional project experience
- Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
- Knowledge of advanced English at CEFR level B2/C1
- 3 years of driving process improvements experience
- Experience in project management methodologies business analysis or process improvement
- 4 years of procurement program management and supplier diversity & inclusion experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are continuing to build a high paced and lean Japan team to implement and expand our last mile capabilities across key segments of Japan Transportation business. Amazon is now looking to hire an experienced passionate dynamic analytical innovative hands-on and (most importantly) customer-obsessed program manager.
We are seeking a Program Manager in Japan to help establish Amazon Transportations last mile delivery as the preferred provider in this specific space in order to build our network of Delivery Partners to drive product utilization and service optimization within the Amazon Transportation world. Internally this leader will work directly with functions that cut across the organization including technology transportation operations and customer service to drive a great customer experience for our program. This position will be responsible for volume planning both short-term and long-term for Amazon Flex.
The successful candidate will be self-motivated passionate highly analytical and detail-oriented possess superior interpersonal and communication skills and be comfortable working independently to drive growth and change in a fast-paced environment. An extreme bias for action is an absolute must and candidates must demonstrate a superior track record of delivering results.
More Information
Department: Last Mile(AMZL)
Job: Program / Project Management
Location: Tokyo Office
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation disability age or other legally protected status. For individuals with disabilities who would like to request for support please visit
Key job responsibilities
Make weekly and monthly plan of Amazon Flexs volume based on data from multiple sources in partnership with Marketing and Operations
Ensure a best-in-class customer experience by maximizing and securing Amazon Flexs volume through proper capacity planning
Support a best-in-class delivery partner experience including availability of offers
Analyze key metrics such as capacity planning accuracy and implement initiatives to drive improvements including new technology developments
Optimize and standardize the delivery capacity planning process
Create strategy and take actions to develop the delivery capacity with multiple stakeholders including Product Technology Marketing Shipping & Delivery Services Legal PR and Operations
Lead and coordinate large complicated projects with multiple stakeholders
- 3 years of managing stakeholders in cross-functional project experience
- Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
- Knowledge of advanced English at CEFR level B2/C1
- 3 years of driving process improvements experience
- Experience in project management methodologies business analysis or process improvement
- 4 years of procurement program management and supplier diversity & inclusion experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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