Senior Computer User Support Specialist
Arlington, TX - USA
Job Summary
Brief Overview of Position:
Strategic Operational Solutions Inc. (STOPSO) seeks a Senior Computer User Support Specialist to oversee escalated user support and provide leadership to help desk teams supporting 24x7x365 operations incident management training and documentation tasks for a Military Customer.
Required Qualifications Education Experience and Certifications:
- 4 years tech/user support experience
- Experience supporting or leading service desk/process improvement in military settings
- Clearance:
- Ability to achieve a SECRET clearance
Preferred Experience Skills and Qualifications:
- ITIL Foundations preferred
- Associates/Bachelors in IT
Required Experience:
Senior IC
Key Skills
About Company
STOPSO is an IT Strategy and Management Consulting Firm. We are an experienced contractor to the U.S. Government, Local and State Government, and Enterprise companies.