Job description
Roles and Responsibilities
- Provide technical support to customers through phone email or chat channels.
- Troubleshoot and resolve hardware and software issues related to laptops desktops printers routers switches etc.
- Manage customer queries on Active Directory IT service desk L1 support technical voice process ticketing tools international technical support.
- Escalate complex issues to senior engineers or other teams when necessary.
- Document all interactions with customers using CRM software.
Desired Candidate Profile
- Strong communication skills for effective interaction with customers over phone/email/chat.
- Ability to work rotational shifts including weekends & holidays as per business requirements.
- CTC:Up to 3 LPA to 3.8 LPA
- Take-Home Salary:22000 INR to 27000 INR
Package- Negotiable- 5days working Both ways Cabs/ Rotational shift and Rotational Off.
For more info contact@ / /
Experience Require- ( Minimum of 6 months or More Exp
NOTE : APPLY ONLY IF YOU MEET THE ABOVE REQUIREMENTS.
Contact Number -Hr
Marry @
Kindly share your resume -
Email ID - /
NO HIDDEN CHARGES
Required Experience:
Junior IC
Job descriptionRoles and ResponsibilitiesProvide technical support to customers through phone email or chat channels.Troubleshoot and resolve hardware and software issues related to laptops desktops printers routers switches etc.Manage customer queries on Active Directory IT service desk L1 support ...
Job description
Roles and Responsibilities
- Provide technical support to customers through phone email or chat channels.
- Troubleshoot and resolve hardware and software issues related to laptops desktops printers routers switches etc.
- Manage customer queries on Active Directory IT service desk L1 support technical voice process ticketing tools international technical support.
- Escalate complex issues to senior engineers or other teams when necessary.
- Document all interactions with customers using CRM software.
Desired Candidate Profile
- Strong communication skills for effective interaction with customers over phone/email/chat.
- Ability to work rotational shifts including weekends & holidays as per business requirements.
- CTC:Up to 3 LPA to 3.8 LPA
- Take-Home Salary:22000 INR to 27000 INR
Package- Negotiable- 5days working Both ways Cabs/ Rotational shift and Rotational Off.
For more info contact@ / /
Experience Require- ( Minimum of 6 months or More Exp
NOTE : APPLY ONLY IF YOU MEET THE ABOVE REQUIREMENTS.
Contact Number -Hr
Marry @
Kindly share your resume -
Email ID - /
NO HIDDEN CHARGES
Required Experience:
Junior IC
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