Technical Support Customer Care chennai

Not Interested
Bookmark
Report This Job

profile Job Location:

Chennai - India

profile Yearly Salary: ₹ 350000 - 400000
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Job description

Roles and Responsibilities

  • Provide technical support to customers through phone email or chat channels.
  • Troubleshoot and resolve hardware and software issues related to laptops desktops printers routers switches etc.
  • Manage customer queries on Active Directory IT service desk L1 support technical voice process ticketing tools international technical support.
  • Escalate complex issues to senior engineers or other teams when necessary.
  • Document all interactions with customers using CRM software.

Desired Candidate Profile

  • Strong communication skills for effective interaction with customers over phone/email/chat.
  • Ability to work rotational shifts including weekends & holidays as per business requirements.

  • CTC:Up to 3 LPA to 3.8 LPA
  • Take-Home Salary:22000 INR to 27000 INR

Package- Negotiable- 5days working Both ways Cabs/ Rotational shift and Rotational Off.

For more info contact@ / /

Experience Require- ( Minimum of 6 months or More Exp


NOTE : APPLY ONLY IF YOU MEET THE ABOVE REQUIREMENTS.

Contact Number -Hr

Marry @

Kindly share your resume -

Email ID - /


NO HIDDEN CHARGES



Required Experience:

Junior IC

Job descriptionRoles and ResponsibilitiesProvide technical support to customers through phone email or chat channels.Troubleshoot and resolve hardware and software issues related to laptops desktops printers routers switches etc.Manage customer queries on Active Directory IT service desk L1 support ...
View more view more

Key Skills

  • Bidding
  • Business Solutions
  • ABAP
  • Business Operations
  • Business Sales
  • Corporate Marketing

About Company

Company Logo

"Sana Search International"(SSI) Founded in the year 2019, Our Head Office is in South Delhi and branches located at metros and other tire 2 cities with a strong team of 30 member, technically well qualified enough to works relentlessly in spotting the best Talents for our Clients in ... View more

View Profile View Profile