Security Coordinator 4957

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger all aspects of our work we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60 locations we provide programs in a variety of service areas including workforce development children youth families seniors and homeless prevention.

Our family shelters are safe welcoming spaces where families can stay temporarily while they work toward long-term stability. Program staff provide compassionate support life-enhancing services and community-based resources to help empower each family. Together we guide families on their journey back to independence and into permanent housing.

The Security Coordinator supervises Shift Supervisors and Safety Monitors and has overall responsibility for continuous safety and order in the assigned facility and for the training scheduling and management of the Safety Monitors and Shift Supervisors. The Security Coordinator ensures the facility has 24 hour security coverage 365 days a year and that the Shift Supervisor manages shifts and posts accordingly. S/he oversees all security operations of the facility including exits entries and associated tasks such as sign-in books security screening procedures and enforcement of relevant policies. The Security Coordinator triages incidents and is responsible for their accurate assessment response and documentation along with timely and comprehensive completion of risk management and prevention activities such as foot patrols fire drills and other activities.

ESSENTIALRESPONSIBILITIES:

• Schedule daily and weekly assignments for Safety Monitors and Shift Supervisors and monitor performance
• Effectively communicate shift assignments and work schedules to ensure facility coverage per BronxWorks and regulatory requirements participate in rotation of task assignments
• Provide and/or manage facility crisis intervention
• Oversee fire prevention and related safety measures including monthly fire drills
• Report issues concerns needs accomplishments accordingly to the Security Director and Residence Director
• Ensure Residence Directors Social Service Directors and relevant direct service staff are informed of incidents as appropriate and ensure mandated reports by security personnel are timely accurate and complete
• Submit accurate complete and time monthly security reports to the Security Director
• Ensure security staff obtain and maintain all required licenses and certifications
• Ensure records reports and logs are kept and maintained in a uniform consistent manner and appropriately reviewed
• Supervise and perform client service tasks including providing information on meals distributing passes supporting enforcement of mealtimes
• Enter incident reports into CARES per DHS priority outline within 24 hours; report Priority 1 incidents immediately to supervisor and to DHS within 1 hour
• Review Safety Monitor incident reports for accuracy and completeness
• Complete Safety Monitor and Shift Supervisor performance evaluations progress reports and disciplinary memos
• Provide coordinate and deliver training for security personnel
• Oversee continuous quality and process improvement in security policies procedures equipment
• Responsible for recruiting screening hiring adequate staff to ensure continuous coverage
• Enforce facility BronxWorks DHS and other regulatory policies and procedures
• Act professionally and with empathy towards clients; utilize appropriate de-escalation crisis intervention and appropriate incident management skills
• Serve as a liaison between the facility and community stakeholders and contacts such as Community Boards NYPD and others
• Attend local precinct community council meetings
• Respond promptly and in compliance with established policies and procedures to onsite observed or suspected physical or verbal altercations
• Respond promptly and in compliance with established policies and procedures to onsite medical emergencies
• Respond promptly and in compliance with established policies and procedures to observed or suspected child abuse and neglect
• Complete all required documentation of activities promptly completely and in the appropriate format (ie. written incident report AWARDS or CARES database etc.)
• Perform additional duties as assigned
• On call 24 hours a day 7 days a week

WORKING CONDITIONS:

• Operates in a residential facility for single adults and/or families with onsite social service and office environments
• Routinely uses standard office equipment such as computers phones copiers filing cabinets and fax machines
• Facilities operate 24 hours a day 7 days a week
• Employees may be assigned to more than one facilityif necessary

REQUIRED JOB QUALIFICATIONS:

Education and Experience Required:

• HS Diploma or equivalent
• Experience or training as a security guard or safety monitor
• At least 3 years of experience supervising others in a shelter environment

Certifications & Licenses Required:

• New York State Security Guard Registration Card
• FDNY Fire Safety Coordinator certification
• CPR/First Aid
• Narcan administration
• CPI training/certification
• DHS Mental Health First Aid
• F-02 and F-80

Knowledge Skills and Abilities Required:

• Strong oral and written communication skills
• Strong interpersonal skills and ability to build trust and effective professional relationship
• Ability to lead and manage others
• Ability to ensure and monitor work schedules that span 24-hour periods
• Proficiency in Microsoft Office suite and other standard business technology
• Understanding of and commitment to organizations mission vision and values
• Ability and willingness to perform all duties as workload necessitates
• Ability to drag at least 80 pounds
• Ability to lift at least 40 pounds
• Ability to stand walk or sit for long periods of time
• Ability to travel throughout New York City via public transportation

EducationCertifications & Licenses Preferred:

• New York Fire Department Certificate of Fitness as Fire Guard Shelters
• New York State Security Guard Registration Card
• 16 Hour Security Guard Training Certificate
• Bachelors degree in a related field of study
• More than five (5) years supervisory experience
• Experience in law enforcement

PHYSICAL REQUIREMENTS

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand walk or sit for long periods of time.
• Ability to climb five flights of stairs if required to conduct home visits and/or fieldwork.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather if required to conduct home visits and/or field work.
• TB test required within 120 days
  

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact .