Business Development Manager
Location:Bloomington Indiana
Dealership:Royal South Toyota
The Opportunity: Build Your Vision
Are you a BDC expert who is tired of managing someone elses broken processes Or perhaps a highly adept Sales Pro who thinks they have what it takes to take the step to lead a BDC Royal SouthToyota is a mid-sized community-focused dealership looking for a high energy leader to build our Business Development Center from the ground up.
We arent looking for a cog in a machine for a high-volume factory. We need an architectsomeone who can design the workflows select the talent and establish the culture for a brand-new department that will serve as the heartbeat of our sales and service operations.
Core Responsibilities (The Build Phase)
- Department Design:Establish the foundational processes for lead management including response time standards multi-channel communication (phone text email) and specialized word tracks.
- Talent Acquisition:Recruit and hire your own initial team of BDC Representatives focusing on quality and customer-first personalities over raw volume experience.
- CRM Configuration:Partner with management to optimize our CRM (VinSolutions) for automated follow-up schedules and lead distribution.
- Interdepartmental Handoffs:Design the road to the sale and service appointment workflows to ensure a seamless transition from your team to our Sales and Service Advisors.
- Training & Mentorship:Develop a training curriculum that empowers your team to handle objections with empathy and professional persistence.
Ongoing Management (Mid-Size Focus)
- Quality over Quantity:In a mid-sized environment every lead is gold. You will monitor call quality and lead nurturing to ensure no opportunity is ever burnt.
- Strategy Alignment:Hold weekly meetings with Sales and Service Managers to align BDC campaigns withToyota national incentivesand local inventory.
- Reporting:Track and present key metrics such as appointment show rates and lead-to-sold ratios to the General Manager.
Qualifications
- Experience: Automotive Sales especially Internet Sales experience preferred.
- Entrepreneurial Spirit:You must be comfortable with ambiguity and have the drive to own the departments success from day one.
- Toyota Expertise preferred but not necessary.
- Leadership:Ability to lead by exampleyou arent afraid to jump on the phones to show your team how its done.
What We Offer
- Creative Freedom:The rare chance to build a department exactly how you believe it should run.
- Competitive Pay:Base salary plus a percentage of department profit
- Full Benefits:Medical dental vision and 401(k) with company match.
- Stability:We are a mid-sized family-oriented store that values long-term relationships over burn and turn staffing.
Required Experience:
Manager
Business Development ManagerLocation:Bloomington IndianaDealership:Royal South ToyotaThe Opportunity: Build Your VisionAre you a BDC expert who is tired of managing someone elses broken processes Or perhaps a highly adept Sales Pro who thinks they have what it takes to take the step to lead a BDC Ro...
Business Development Manager
Location:Bloomington Indiana
Dealership:Royal South Toyota
The Opportunity: Build Your Vision
Are you a BDC expert who is tired of managing someone elses broken processes Or perhaps a highly adept Sales Pro who thinks they have what it takes to take the step to lead a BDC Royal SouthToyota is a mid-sized community-focused dealership looking for a high energy leader to build our Business Development Center from the ground up.
We arent looking for a cog in a machine for a high-volume factory. We need an architectsomeone who can design the workflows select the talent and establish the culture for a brand-new department that will serve as the heartbeat of our sales and service operations.
Core Responsibilities (The Build Phase)
- Department Design:Establish the foundational processes for lead management including response time standards multi-channel communication (phone text email) and specialized word tracks.
- Talent Acquisition:Recruit and hire your own initial team of BDC Representatives focusing on quality and customer-first personalities over raw volume experience.
- CRM Configuration:Partner with management to optimize our CRM (VinSolutions) for automated follow-up schedules and lead distribution.
- Interdepartmental Handoffs:Design the road to the sale and service appointment workflows to ensure a seamless transition from your team to our Sales and Service Advisors.
- Training & Mentorship:Develop a training curriculum that empowers your team to handle objections with empathy and professional persistence.
Ongoing Management (Mid-Size Focus)
- Quality over Quantity:In a mid-sized environment every lead is gold. You will monitor call quality and lead nurturing to ensure no opportunity is ever burnt.
- Strategy Alignment:Hold weekly meetings with Sales and Service Managers to align BDC campaigns withToyota national incentivesand local inventory.
- Reporting:Track and present key metrics such as appointment show rates and lead-to-sold ratios to the General Manager.
Qualifications
- Experience: Automotive Sales especially Internet Sales experience preferred.
- Entrepreneurial Spirit:You must be comfortable with ambiguity and have the drive to own the departments success from day one.
- Toyota Expertise preferred but not necessary.
- Leadership:Ability to lead by exampleyou arent afraid to jump on the phones to show your team how its done.
What We Offer
- Creative Freedom:The rare chance to build a department exactly how you believe it should run.
- Competitive Pay:Base salary plus a percentage of department profit
- Full Benefits:Medical dental vision and 401(k) with company match.
- Stability:We are a mid-sized family-oriented store that values long-term relationships over burn and turn staffing.
Required Experience:
Manager
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