Student Service Representative

Acadia seeks a Student Service Representative in Admissions to be an initial point of contact for individuals wishing to study at Acadia. The Student Service Representative provides assistance and information on admission requirements and application scholarship registration housing and financial processes. They will also connect potential students with other areas of campus as required. A large number of client inquiries are dealt with on a daily basis.

In processing applications for admission the incumbent will verify accuracy and completeness of records and process fees received. This position is also responsible for document tracking file and database management and report preparation; may also be required to update the Admissions website.

The Student Service Representative has the advising ability to help applicants navigate academic regulations and criteria to provide support through the application process. High standards in quality of work are necessary as errors directly affect students the confidence of academic units and the reputation of the University.

• We are seeking a candidate with a certificate in an office or business administration program.
• Experience in delivering a high level of client service and demonstrated ability to communicate clearly resolve issues and take initiative.
• Strong interpersonal and communication skills with the demonstrated ability to build rapport listen actively and engage respectfully with students from diverse cultural social and lived-experience backgrounds. A commitment to fostering an inclusive respectful and welcoming environment is essential.
• Demonstrated ability to work to a high level of accuracy maintain confidentiality and be flexible to regularly changing priorities is necessary as is the need for strong analytical skills.
• Experience with high-volume data entry preferred.
• Applicants must be proficient in the use of Microsoft Office applications. Experience with database management is necessary; familiarity with Slate would be an asset.
  For further information or to request a detailed job description please contact Jennifer Veinot at emailprotected

Acadia University located in Mikmaki the ancestral territory of the Mikmaq nation is one of Canadas leading primarily undergraduate institutions. For more than 185 years Acadia has been providing students with a transformative learning environment that supports their success in life and career. Our graduates emerge with the tools required to be global citizens and community leaders. Acadias faculty and staff are key to our institutional success and share a strong commitment to our students by delivering an exceptional post-secondary experience. As a staff member you will be part of a community where innovation is encouraged and your ideas are valued.

Acadia is situated in the Town of Wolfville in Nova Scotias beautiful Annapolis Valley - just one hour from the city of Halifax. Wolfville offers residents an outstanding quality of life including an affordable cost of living vibrant dining experiences abundant recreation and a welcoming sense of community. It is is one of the fastest-growing communities in the province where people find the perfect mix of small-town charm and urban energy. Its a place that people love to live and those who do not live here love to visit.

To see more information on why Acadia is an employer of choice please visit our website at .

TO APPLY: Internal candidates (members of SEIU Local 2) must apply by February 26 2026. Applications from external candidates are also encouraged; however consideration is dependent upon result of internal competition. To apply for this opportunity click on the Apply Now button and upload your cover letter resume and professional references. Internal candidates (members of SEIU Local 2) should also upload a job posting application form.

Please be advised that only those invited for an interview will be contacted. The University reserves the right not to fill this position. A six-month eligibility list may be established from this competition to fill future vacancies for identical positions.

The University invites applications from all qualified individuals; however Canadians and permanent residents will be given priority. Acadia University is committed to employment equity and diversity in the workplace and welcomes applications from Aboriginal people African Nova Scotians persons with disabilities visible minorities women and persons of any minority sexual orientation or gender identity. Consistent with the principles of employment equity the primary criterion for appointment to a position is qualifications and professional excellence. Candidates who identify as a member of one of the afore-mentioned groups and who wish to have the application considered as such are invited to submit the online Employment Equity Voluntary Self-Identification Form as part of their application package.

The university will provide support in its recruitment processes to applicants with disabilities including accommodation that takes into account an applicants accessibility needs. If you require accommodation because of a disability or for any other reason during the interview process please contact emailprotected