Sr. Coordinator, Leadership & Learning Operations

Universal Orlando

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profile Job Location:

Orlando, FL - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

JOB SUMMARY:

The Senior Coordinator Leadership & Learning Operations plays a critical role in ensuring leadership development programs and learning experiences are executed smoothly and consistently. This role supports program operations cohort coordination learning systems administration and operational reporting helping the Leadership Capability & Learning COE deliver high-quality reliable development experiences at scale.

MAJOR RESPONSIBILITIES:

Program & Cohort Operations

  • Support the execution of leadership development programs and cohorts end to end.
  • Coordinate scheduling enrollment logistics and materials.
  • Ensure sessions are prepared organized and run smoothly.
  • Serve as a point of contact for facilitators and participants on operational matters.

Learning Systems & Operational Support

  • Administer learning systems and tools including LMS setup and access.
  • Maintain accurate learning records and participant information.
  • Identify and address system or process issues that impact the learner experience.

Operational Governance & Coordination

  • Support vendor coordination invoicing and documentation.
  • Maintain templates trackers and operational standards.
  • Ensure consistent execution across programs and cohorts.
  • Anticipate issues and escalate appropriately to Program Operations.

Operational Reporting & Support

  • Maintain and prepare operational reports related to program participation and completion.
  • Support leadership requests for program information and summaries.
  • Partner with Program Operations to ensure reporting is clear accurate and timely.
  • Understand and actively participate in Environmental Health & Safety responsibilities by following established UDX policy procedures training and team member involvement activities.
  • Perform other duties as assigned.

EDUCATION:

  • Bachelors degree in Business Org Development HR or equivalent combination of education and relevant experience

EXPERIENCE:

  • 1 year of experience in program coordination learning operations or a related role - Required
  • Experience supporting leadership or talent development programs - Required
  • Experience supporting learning programs or talent initiatives - Required
  • Demonstrated experience working with learning systems (SAP SuccessFactors or similar) and operational tools - Required
  • Experience supporting operational reporting or dashboards - Preferred

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.


Required Experience:

Senior IC

JOB SUMMARY:The Senior Coordinator Leadership & Learning Operations plays a critical role in ensuring leadership development programs and learning experiences are executed smoothly and consistently. This role supports program operations cohort coordination learning systems administration and operati...
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About Company

Universal Orlando Resort

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