Account Manager Napoli

Join us in our mission to transform the way people shop and eat where impact innovation and growth drives everything we do. Our Commercial team sits at the centre of Deliveroos marketplaceshaping how we serve restaurants grocers and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies we take on big challenges that move the business forward. If you thrive in fast-paced commercial environments and want to influence the future of a global brandthis is the team for you.

Were looking for an Account Manager to join our Naples this role youll act as a strategic consultant to our restaurant partners using data-driven insights to unlock growth and strengthen our marketplace.

Get to know our Commercial team what drives us how we work and what you can expect.

What Youll Be Doing

Youll be joining the Account Management team. We oversee our restaurant brand relationships acting as the primary link between Deliveroo and our partners in the Italian market to ensure mutual success and long-term loyalty.

Heres what your day-to-day might look like:

• Strategic Relationship Management: Manage a portfolio of restaurant brands building lasting partnerships and acting as a trusted consultant for their digital growth.

• Performance Analysis: Monitor and analyse portfolio performance sharing data-led insights with partners to improve operational metrics and consumer satisfaction.

• Commercial Negotiation: Negotiate contract terms and conditions to improve financial performance and enhance the Consumer Value Proposition (CVP).

• Portfolio Growth Strategy: Design and execute strategies to increase market share financial health and brand loyalty across your designated perimeter.

• P&L Oversight: Take ownership of your portfolios P&L identifying commercial risks and proactively capturing new revenue opportunities.
  

What Youll Need to Thrive

Essential:

• Significant experience in account management or sales with a proven ability to build and maintain long-term professional relationships.

• Strong commercial acumen including a solid understanding of P&L management and complex negotiation techniques.

• Data-driven mindset with experience using analytical tools to guide best practices and project management.

• Strategic thinking with a track record of identifying growth opportunities and translating them into actionable plans.

Nice to have:

• Industry expertise within the Horeca restaurant or food market sectors.

• Fluency in English enabling collaboration with our global teams.

Why Join Us

At Deliveroo youll do work that matters solving real-world problems in a three-sided marketplace thats constantly evolving. Were food lovers problem solvers community builders and more brought together by a shared drive to make things better. Working here you can expect to:

Make a visible impact every day

Your work directly improves experiences for customers partners and riders.

Learn fast in an entrepreneurial environment

Work close to the market with autonomy pace and real responsibility.

Build a career not just a role

Stretch yourself develop new skills and grow as the business evolves.

Deliver together in an inclusive culture

Collaborative values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shineour interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash bringing together teams with even greater reach scale and ambition. Depending on your role you may collaborate with teammates systems and leaders across DoorDash and Wolt. Together were unlocking new possibilities as one global team.

Diversity Equity and Inclusion

At Deliveroo we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger more creative and better at what we do. Were committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age gender ethnicity disability sexual orientation gender identity socio-economic background religion or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles or if you require any reasonable adjustments during the recruitment process please contact our recruitment team at and well be happy to help ensure you have a fair and equitable experience.

If youre excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious supportive teams wed love to hear from you!

Required Experience:

Manager