Program Manager, Global Partner Engineering & Operations (PE&O)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the worlds largest enterprises to the most ambitious startups - use Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.

About the team

The Global Partner Engineering and Operations (PE&O) team is a vital part of Stripes Global Partnerships organization playing a key role in our overall success. We manage the technical and operational dimensions of new and existing strategic product partnerships and programs. Positioned at the nexus of product development engineering and partnerships we facilitate seamless collaboration essential for supporting Stripes rapid growth.

Mission: We drive product-partnerships to create non-linear growth for our users and Stripe by developing relationships with partners that enable Stripe to create enhance drive adoption of and monetize world-class products and a supporting ecosystem.

What youll do

We are seeking a skilled and motivated Operations Program Manager to join our Global Partner Engineering & Operations (PE&O) team at Stripe. This role will focus on driving excellent partner programs managing initiatives that service a broad set of partners and their diverse requirements. As we continue to scale our operations we are looking for an innovative Program Manager to join our team and help strengthen our relationships with payment institutions. This role requires a strong understanding of money movement storage solutions and the latest financial technologies.

The ideal candidate will be responsible for:

• Implementing best practices to improve partnership performance and drive strategic initiatives.
• Driving multiple projects that enhance partner integrations and operational efficiency with a specific focus on driving the maturity and sophistication of programs over time.
• Collaborating with cross-functional teams (engineering operations regulatory) to align on goals and deliver outcomes that meet partner needs and organizational objectives.
• Identify trends and opportunities for enhancing money movement efficiency.

A strong background in program management excellent organizational abilities and a commitment to driving partner success are essential for this role. The ideal candidate will possess a unique combination of analytical skills operational excellence and collaborative problem-solving abilities.

Responsibilities

• Program Accountability: Take ownership of the program portfolio ensuring alignment with strategic goals and objectives. Monitor and measure program performance against defined success criteria resulting in actionable insights and continuous improvements..
• Partner Stakeholder Management: Develop manage and execute end-to-end project plans to improve partner implementations and enhancements communicating closely with some of Stripes key financial partners
• Cross-Functional Coordination: Facilitate alignment coordination and execution between internal teams (Engineering Product Partner Development etc.) and external partners on critical operational activities.

Who you are

Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.

Minimum requirements

• 7 years of program management experience particularly with external partnerships and technical project management.
• Strong analytical and problem-solving skills with a focus on identifying opportunities for improvement.
• Proven proficiency in driving the maturity and sophistication of programs including process efficiency.
• Proficient in project management methodologies (e.g. Agile Waterfall) and tools (e.g. JIRA).

Preferred qualifications

• Strong analytical skills with experience developing quantitative frameworks and reporting tools.
• Strong design and visualization skills for regular presentations updates data reports and communications

Required Experience:

Manager