Service & Dispatch Administrator

Your professional transformation starts here

Are you full of great ideas Do you dream of building a greener future as part of a company that values your skills and opinions Are you looking for a flexible employer that will give you the opportunity to grow within the company

This job is for you!

Why Join Sanimax

• Competitive salary

• Comprehensive group insurance plan (dental medical life disability etc.)

• Telemedicine and Employee Assistance Program

• Retirement plan with employer contributions

• Reimbursement for gym memberships and physical activities

• Professional development and career growth opportunities within the company

• On-site gym.

Responsibilities

• Process tickets received from internal systems.

• Communicate with clients as needed to clarify requests.

• Create work orders and validate required information (billable items codes priorities).

• Assign work orders to technicians based on priority workload and operational needs.

• Analyze situations and ensure consistent and thorough follow-up.

• Support technicians with administrative tasks.

• Finalize work orders (verifications amounts signatures).

• Receive orders and invoice clients by entering all required information.

• Send completed work documents to stakeholders.

• Create purchase orders for payments to suppliers or external technicians.

• Attach work orders to the corresponding purchase orders in the ERP system.

Requirements and Qualifications

• Experience in an administrative dispatching or coordination role.

• Must speak French

• Comfort with computer systems: ERP ticketing systems.

• Proficiency with the MS Office Suite (Word Excel Outlook).

• Ability to manage multiple files simultaneously in a multi-system environment.

• Excellent communication and customer service skills.

• Proven ability to manage priorities and work under pressure.

• Strong attention to detail rigor and organizational skills.

• Initiative autonomy and problem-solving abilities.

• Ability to collaborate effectively with technician teams.

Give meaning to your career and help us make a difference: become a transformation champion!

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Thank you for your interest in joining our team. Please note that we will only contact those whose applications are being considered.

At Sanimax we see strength in diversity and we are proud to be an equal opportunity employer