IT Infrastructure Administrator

Sterling Heights, MI - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

A Taste of Who We Are:

Backed by a tireless commitment to high quality innovative culinary offerings and unparalleled client and guest services Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine the industrys source for food service news and trends.

Our Mission

Delight our guest. Every meal. Every day.

Our Core Values

Exceptional We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.

Hospitality We are tirelessly committed to providing the highest quality food beverages and service by anticipating our guests needs so they can count on memorable experiences every time.

Collaboration We prioritize working together with a shared vision and effective & transparent communication we unite as one team to achieve remarkable experiences.

Responsibility we hold ourselves accountable to be there for our team and clients to deliver what we say we will when we say we will and check in on progress along the way.

Innovation We are forward-thinkers always looking for new processes technologies and techniques to increase efficiencies and scalability to improve our services.

The Experience Youll Create:

The IT Infrastructure Administrator is responsible for supporting maintaining and improving the organizations network and server environments across both on-premise and cloud platforms. This role provides Tier 2/3 escalation support for the IT Support team and is critical to ensuring the availability performance and security of infrastructure services. The ideal candidate is a hands-on generalist across infrastructure technologies with deep expertise in one or two core areas such as networking cloud platforms or systems administration.

Administer and support on-premises and cloud-based server environments (Windows/Linux).

Manage and troubleshoot enterprise network infrastructure including LAN WAN Wi-Fi VPN firewalls and switching.

Act as escalation support for complex infrastructure issues from the IT Support team.

Monitor system performance availability and capacity; proactively address issues.

Implement and maintain backups disaster recovery and high-availability solutions.

Support cloud infrastructure services (IaaS/PaaS) including resource provisioning and optimization.

Partner with security teams to implement patching access controls and infrastructure security standards.

Participate in infrastructure projects including upgrades migrations and modernization efforts.

Maintain accurate technical documentation diagrams and standard operating procedures.

Identify opportunities for automation standardization and operational improvement.

Recruit and develop high-performing technical teams.

Performs other related duties as assigned.

Ingredients for Thriving:

5 years of experience in IT infrastructure or systems administration roles.

Hands-on experience with both on-premises and cloud infrastructure environments.

Strong knowledge of networking fundamentals (TCP/IP DNS DHCP routing switching).

Experience supporting Windows Server and/or Linux systems.

Ability to troubleshoot complex cross-technology infrastructure issues.

Experience serving as Tier 2 or Tier 3 support in an enterprise environment.

Strong documentation and communication skills.

Deep expertise in one or two infrastructure domains (e.g. networking Azure virtualization).

Experience with virtualization platforms (VMware Hyper-V or cloud equivalents).

Familiarity with security monitoring backup and automation tools.

Relevant certifications (Azure Microsoft VMware).

Location(s) & Logistics:

Prolonged periods of sitting at a desk and working on a computer.
The role will be hybrid with locations in Sterling Heights and Troy.
Occasional Travel is required for this role to visit customer sites and warehouses

Savor the Benefits:

We offer a range of benefits for eligibles team members including:

Health Coverage Medical Dental and Vision
Voluntary Life/AD&D Short-Term and Long-Term Disability Critical Illness
401(k)
Paid Parental Leave
Generous PTO Policy
Wellness Programs
Additional Perks

To see a summary of current benefits please visit Experience:
Unclear Seniority

A Taste of Who We Are:Backed by a tireless commitment to high quality innovative culinary offerings and unparalleled client and guest services Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine the industrys sour...