ACCIONA is a global company leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65000 professionals present in more than 40 countries across the five continents all contributing in our mission to design a better planet. Are you a passionate individual who wants to make a difference promote sustainable development and find solutions to the biggest global challenges including climate change overpopulation and water scarcity Come and join us in building the infrastructure our planet needs to achieve a sustainable future.
Job Description
Lead statewide ICT operations across NSW ensuring highquality service delivery strong stakeholder engagement and alignment with national ICT strategy.
Manage endtoend ICT infrastructure and support services across multiple offices and project sites.
Oversee budgets tendering and team leadership.
The Opportunity
The State ICT Operations Manager plays a pivotal leadership role overseeing ICT operations across the state. This position is responsible for ensuring reliable highquality ICT services acting as the key point of contact for all interstate ICT activity and driving continuous improvement to enhance customer experience and service performance.
With a strong focus on stakeholder engagement project delivery and people leadershipsupported by solid technical expertisethe role also leads the tendering process budgeting and forecasting for regional ICT infrastructure.
Key responsibilities:
Oversee regional ICT operations to ensure services meet KPIs SLAs and deliver a seamless enduser experience.
Manage statewide ICT infrastructureincluding hardware deployment connectivity smart meeting rooms CCTV and support servicesacross all offices and project sites.
Act as the primary ICT representative for the region aligning operations with national strategies governance and stakeholder expectations.
Lead the ICT team workforce planning project delivery supplier engagement and tender estimates to support ongoing business operations.
Monitor budgets optimise financial performance and provide regular reporting while driving continuous improvement in ICT service reliability and operations.
Required Skills and Competencies
ICT support experience across complex geographically dispersed enterprise environments.
Demonstrated success leading highperforming ICT teams fostering collaboration and delivering strong operational results.
Expertise in ICT strategy including planning budgeting service level management and full lifecycle project delivery.
Strong technical capability across WANs LANs TCP/IP network architecture cybersecurity best practices and Microsoft Server technologies (AD Group Policy DNS Print Services).
Proficient in Office 365 administration hardware diagnostics maintenance and server rack configuration
ACCIONA has been given the Top Employer& 2025 certification in Australia which certifies the companys commitment to excellence in human resources management and those who focus on putting their people first through their exceptional HR policies. Since establishing a presence in Australia in 2002 ACCIONA has made significant investments in local opportunities and project development. ACCIONA employs more than 3000 people in its renewable energy infrastructure and water projects across Australia & New Zealand.
We are an Equal Opportunity Employer and promote equality and diversity. Indigenous Australians and candidates from minority groups are encouraged to apply.
Required Experience:
Manager
ACCIONA has successfully delivered major infrastructure projects in Canada since 2000. Its leadership and experience span the entire value chain, from research and development to construction, operation and maintenance of projects.