AEPS Operations & Biometric Specialist

Delhi - India

Monthly Salary: Not Disclosed

Experience Required: 4-5years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

AEPS Operations & Biometric Specialist

Location: New Delhi / NCR
Experience: 45 Years (Relevant AEPS Experience Mandatory)

Role Overview

We are looking for an AEPS Operations & Biometric Specialist with strong hands-on experience in AEPS cash withdrawal biometric authentication and face IDbased identity validation.
The ideal candidate should have previously worked with a payment bank or fintech organization and should be capable of handling end-to-end AEPS transaction operations including troubleshooting vendor coordination and compliance alignment.

Key Responsibilities

Manage end-to-end AEPS cash withdrawal transactions
Monitor transaction success/failure trends and resolve AEPS-related issues
Handle biometric authentication failures UIDAI-related errors and retries

Biometric & Face ID Management

Deep understanding of fingerprint biometric devices (RD services device errors certification issues)
Handle face authentication / face ID flows associated with AEPS
Coordinate with biometric device vendors and RD service providers
Troubleshoot issues related to UIDAI authentication device mismatch and latency

Vendor & Bank Coordination
Liaise with payment banks sponsor banks and AEPS service providers
Coordinate with NPCI/UIDAI ecosystem partners for issue resolution
Support onboarding and certification of biometric devices and updates

Compliance & Controls
Ensure AEPS operations are aligned with NPCI and UIDAI guidelines
Support audit compliance checks and operational SOPs
Maintain documentation for AEPS processes error codes and resolutions

Internal Support
Act as an SME (Subject Matter Expert) for AEPS-related escalations
Support customer care and ops teams with root-cause analysis

Required Skills & Experience

45 years of hands-on AEPS experience in a payment bank or fin-tech

Strong knowledge of:

AEPS cash withdrawal flow
Biometric authentication (fingerprint)
Face authentication / Face ID in AEPS
RD services & biometric device ecosystems
Experience handling UIDAI / NPCI-related issues
Familiarity with AEPS error codes timeouts and reconciliation issues
Good coordination skills with banks vendors and internal teams

Preferred Background

Prior experience with Airtel Payments Bank /Fino Payments Bank /Paytm Payments Bank / similar fintechs
Exposure to high-volume AEPS transaction environments

What Were Looking For

Strong problem-solving mindset
Hands-on operational expertise (not just coordination)
Ability to work under transaction pressure and resolve critical issues
Ownership-driven and process-oriented

Compensation & Growth
High-impact role in a core fin-tech product

AEPS Transaction Operations

Support reconciliation and settlement coordination for AEPS transactions

Assist product/tech teams with AEPS enhancements and fixes

Understanding of AEPS settlement and dispute handling

Opportunity to grow into AEPS Product / Ops Lead role over time

Required Skills:

45 years of hands-on AEPS experience in a payment bank or fintech Manage end-to-end AEPS cash withdrawal transactions AEPS cash withdrawal flow Biometric authentication (fingerprint) Face authentication / Face ID in AEPS RD services & biometric device ecosystems Experience handling UIDAI / NPCI-related issues Familiarity with AEPS error codes timeouts and reconciliation issues Good coordination skills with banks vendors and internal teams

AEPS Operations & Biometric Specialist Location: New Delhi / NCRExperience: 45 Years (Relevant AEPS Experience Mandatory)Role Overview We are looking for an AEPS Operations & Biometric Specialist with strong hands-on experience in AEPS cash withdrawal biometric authentication and face IDba...