MCSO Office Assistant Senior

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

Department:

Job Type:

Exemption Status:

Closing Date (Open Until Filled if No Date Specified):

The Opportunity:

Who We Are:

Join the Multnomah County Sheriffs Office (MCSO) and become part of a dynamic team where your commitment to justice and community safety can make a real difference. We are seeking individuals who are dedicated to serving the community passionate about helping others and inspired by a strong sense of purpose. MCSO is committed to fostering a diverse and inclusive workforce and investing in professional development opportunities throughout your career.

To learn more about our agency please watch our video: Join Our Team

Position Overview:

Are you an organized individual who has an eye for detail and enjoys working with people in a fast-paced environment Do you want to do work that makes a difference in your community The unique important and varied responsibilities of this position could be a good fit for you.

Our Concealed Handgun License (CHL) Unit is currently looking to fill one (1) Office Assistant Senior position. Office Assistant Seniors require strong administrative skills and the ability to work efficiently and accurately with confidential and sensitive information. These positions also serve and interact with the public through written and in-person communication.

Apply as soon as possible! We anticipate keeping this recruitment open for two (2) weeks but may close this recruitment early if a sufficient number of applications are received.

Primary Responsibilities:

• Facilitate the issuance of Concealed Handgun Licenses to applicants currently residing in Multnomah County and Washington State.
• Perform background checks on all applicants (new/renewal/transfer/transfer-renewal/reinstatement). Also perform background checks on Court Access Court Pass applicants.
• Provide support to the public by answering phones processing applicants (fingerprints checking paperwork collecting payments taking pictures). Fingerprinting members of the public is a required job function so the incumbent must be comfortable working in this capacity.
• Perform clerical duties such as scanning/indexing applications opening mail/applications making/rescheduling appointments processing address changes.
• Revoke permits on notification of arrest (type letter etc.); enter court ordered gun prohibitions in LEDS.

To Qualify:

MCSO and Multnomah County are committed to the diversity of our workforce and our strength lies in the perspectives our employees bring to their work. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans and LGBTQIA community members. Together MCSO and Multnomah County promotes inclusion equity and fairness where everyone is treated with respect and dignity.

We will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills:

Education/ Training: Equivalent to the completion of the twelfth grade.

Experience: Three (3) years of clerical and/or data entry experience dealing directly with the public is required.

Must pass a background investigation which includes a criminal records and employment references check.

Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

Customer service experience in high volume environments where communication skills

empathy and patience are required to achieve the goals of customers within the mission of

the agency or company.

Additional clerical legal clerical or administrative training.

Experience providing professional customer service to diverse communities.

Experience working with high level confidential and/or sensitive information.

Ability to work together as a team under pressure with time sensitivity.

Experience using standard Microsoft applications and criminal justice databases to input and retrieve sensitive information.

Prior work in a public sector organization within the last five years.

*Transferable skills: Your transferable skills are any skills you have gained through education work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening and Evaluation:

The Application Packet: The application packet consists of the following documents. You must submit all requested items below by the closing date of the job posting. Failure to do so will be deemed an incomplete application.

• A completed online application using Workday showing how your education and experience qualify you for this position.
• Veterans Preference: if you are interested in requesting veterans preference please be prepared to submit your DD214/DD215/NGB Form 22 and veteran disability verification forms electronically when specifically requested during the online application process.
• Responses to any and all electronic questionnaires/tasks sent to you after submitting your online with unfinished questionnaires will be considered incomplete and will be inactivated from the process.

Note: Please contact the recruiter as soon as possible if you experience complications when applying. The application should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough as these materials will determine your eligibility to advance in this recruitment process.

After You Apply:

• Please save a copy of this job posting for your reference as it will not be available for you to view online after the job posting closes.
• Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the My Applications section. You must complete these tasks or actions in order for us to accept your application.
• Check both your email and Workday account for updates regarding this recruitment.
• Internal Candidates: After you have hit submit on your application check your Workday inbox and complete all questionnaires including Veterans Preference Questionnaire prior to the application deadline. The Veterans Preference questionnaire is required for ALL internal candidates regardless of Veteran status. Dont forget to refresh your inbox to make sure everything is completed. Certain questionnaires must be completed before applications are even received by HR.

The Selection Process: For details about how we typically screen applications review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum and preferred qualifications
• Online written exam
• Consideration of top candidates/in-person interviews
• Background check and reference checks: all finalists must pass a background investigation which includes a criminal records and employment references check.

ADDITIONAL INFORMATION:

This recruitment may be used to fill full-time part-time temporary limited-duration and on-call positions.

At this time we anticipate filling 1 position but may use the list to fill future positions as they become available.

Type of Position: Hourly overtime eligible represented by the AFSCME Local 88 union.

Schedule: Monday through Friday day shift.

Work location: All Office Assistant Seniors work on-site. This position is located at the Portland Portal Building 3083 NE 170th Place. Telework arrangements are not immediately available for this position. After training is completed teleworking one day a week may be possible at the managers discretion.

Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidates relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Serving the Public Even During Disasters:

Every day Multnomah County staff work together to serve as a safety net for our communities. During a disaster this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather natural disaster or other types of community emergency response. During these emergency responses while typically there begins with a call for volunteers county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information please visit the Disaster Service Worker Information page.

The County offers a competitive total compensation package including:

• Paid leave: generous paid time off including holidays sick leave and vacation leave.
• Pay Increases: Local 88 employees are considered for an annual step increase each year on their progression date until they reach the top of the range. They are also eligible for annual COLA increases when approved by the Board of County Commissioners.
• Deferred Compensation: All new employees in regular and limited duration Local 88 positions will be automatically enrolled in the Countys Deferred Compensation program at the rate of one percent (1%) of their pre-tax wages unless they choose to opt out.
• Comprehensive health and dental packages with most full-time employees paying only 5-10% of the monthly cost of the coverage depending on plan selection and bargaining unit.
• Retirement contributions of 12% to the States retirement system (PERS/OPSRP) and no financial contributions from the employee.
• Free TriMet pass.
• For the full list of benefits please visit our new employee benefits page.

In accordance with Oregon Law Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume cover letter and other application materials.

Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions

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Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

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