Patient ServicesCharge Specialist (Psych Office)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Griffin Health is seeking a highly organized and detail-oriented Patient Services Charge Specialist to support our Outpatient Psychiatry team. This role is essential to ensuring accurate billing and insurance processing while also providing general clerical and administrative support. The ideal candidate is comfortable working in a busy behavioral health environment has strong knowledge of medical billing procedures and is proficient in managing electronic medical records.
Key Responsibilities
Provide administrative and clerical support to ensure efficient daily operations within the Outpatient Psychiatry department.
Answer and direct incoming phone calls respond to patient inquiries and relay messages to clinical staff.
Schedule patient appointments including new intakes follow-ups and therapy sessions while managing cancellations and rescheduling as needed.
Greet and check in patients verify demographic and insurance information and ensure all required forms and documentation are completed.
Maintain and update patient information within the electronic health record (EHR) system including scanning and uploading documents.
Coordinate referrals contact patients to schedule appointments and track referral status.
Assist with insurance verification and maintain accurate patient insurance information.
Prepare and organize daily billing or encounter forms for clinicians as needed.
Maintain patient records in compliance with confidentiality and HIPAA guidelines.
Support communication between front office staff clinicians and other departments to ensure smooth patient flow.
Conduct follow-up calls for appointment reminders missed appointments and scheduling needs.
Assist with maintaining office supplies organizing paperwork and supporting general administrative tasks.
Maintain daily logs trackers or reports related to scheduling referrals and patient follow-ups.
Qualifications:
High school diploma required.
Certified Professional Coder (CPC) preferred.
Minimum of 1 year of experience in a busy medical office required.
Experience in a behavioral health or psychiatry office setting preferred.
Proficiency with Microsoft Office Suite and medical billing software required.
Strong understanding of insurance company policies billing regulations and coding standards.
Familiarity with medical terminology behavioral health diagnoses and basic mathematics.
Excellent organizational communication and problem-solving skills.
Join Our Team:
Griffin Healths Psychiatry Department is dedicated to delivering compassionate patient-centered behavioral healthcare. If you are committed to excellence in patient services and billing operations we invite you to apply and become part of a supportive and collaborative team.
Hours:
Potentially subject to change
Monday Wednesday Thursday: 11:00 AM 8:00 PM
Tuesday: 8:00 AM 5:00 PM
Friday: 9:00 AM 3:00 PM
Apply Today!
EOE/Minorities/Females/Vet/Disabled
Required Experience:
IC
About Company
Discover the award-winning, patient-centered care at Griffin Health in New Haven County. Our skilled physicians offer compassionate, state-of-the-art treatments.
