Senior Product Manager

London - UK

Yearly Salary: £ 50500 - 64000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Are you a Product Manager passionate about user-centred design If solving complex problems that uplift societal value feels rewarding to you then keep on reading!

About Made Tech
Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing building and delivering public services leads to better outcomes for everyone.

About the role
Our Senior Product Managers enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline.

Reporting to one of our Lead Product Managers this role is responsible for leading on product within a client delivery team. You will work as part of cross-functional teams which might include other Made Tech team members stakeholders and partner agencies. You will inspire trust in the team guide and coach teams through the product process and use your influence to continuously iterate and improve ways of working and processes.

Key Responsibilities

You will be expected to work in a self initiated manner but with support of senior team members and in a collaborative and inclusive manner
Collaborate with and influence the wider Made Tech team and our clients to deliver high quality work aligned with our customers vision and needs
Influence decision making which impacts the success of the team. This might include scoping work prioritisation deadlines budgets and evaluating risk
Work across one assignment for a client at one time
Coach support and people manage more junior members of the Product team. To steer and coach them towards successful delivery for our clients enabling them and holding them accountable for producing high quality outputs and deliverables
Maintain a broad technical knowledge of product management and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy proposals statements of work and roadmaps
Contribute to Made Techs community of practice for Product and collaborate with other disciplines
Assist in developing and growing the discipline in line with business and capability needs ensuring we embed the Made Tech way of product-led and design thinking into all that we do

Skills Knowledge & Expertise

Skills people must have:

Excellent understanding and articulation of the value of product and user-centred design
Experience and evidence of delivering user centred products and services from ideation through to maintenance phases
Ability to support and coach others to grow their skills product capabilities and to take on more responsibility for client-facing projects
Able to educate and mentor team members colleagues and peers in the wider business on developing product and agile delivery as a core discipline
Experienced in working directly with customers and users and able to drive teams to deliver excellent outcomes for users
Working within a design consultancy/senior product leadership role in the public sector health or allied areas
Strong empathy and relationship building skills

Desirable (not essential) skills:

Working with sales teams to build client relationships develop opportunities and win new work
Working in the open - building the trust within teams to share little and often
Experience in re-designing legacy services and products
Maintaining a deep working knowledge of productdesign and research techniques
Experience in line management

At this point we hope youre feeling excited about Made Tech and the job opportunity. Even if you dont feel that you meet every single requirement we still encourage you to apply. Get in touch with our talent team if youd like an informal chat about the role and your suitability before applying. We are hiring for this role directly so will not respond to any CVs sent via external recruitment agencies.

SC Eligibility

An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result were looking for all successful candidates for this role to have eligibility.

Eligibility for SC requires 5 years UK residency and 5 year employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC we wont be able to progress your application and we will contact you to let you know why.

Support in applying

If you need this job description in another format or other support in applying please email

We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. Were collectively continuing to grow a culture that is happy healthy safe and inspiring for people of all backgrounds and experiences so we encourage people from underrepresented groups to apply for roles with us.

When you apply well put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. Weve put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.

Life at Made Tech

Were committed to building a happy inclusive and diverse workforce. You can get a sense of what its like working here from our blog where we talk about mental health communities of practice and neurodiversity as well as our client work and best practice.

Like many organisations we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If youd like to speak to someone from one of these groups about their experience as an employee please let one of the Made Tech Talent Team know.

The groups are:

antiracist-activists
disability
lgbtqiaplus-allies-and-activists
neurodiversity
parents-carers
womxn-in-tech

Job Benefits

Were committed to building a happy inclusive and diverse workforce. You can get a sense of what its like working here from our blog where we talk about mental health communities of practice and neurodiversity (as well as our client work and best practice).

Like many organisations we use Slack to foster a sense of community and connection. As well as special interest groups such as music food and pets we also have 10 Slack channels dedicated to specific communities allies and identities as well as dedicated learning spaces called communities of practice (COPs). If youd like to speak to someone from one of these groups about their experience as an employee please do let a member of the Made Tech talent team know.

We are always listening to our growing teams and evolving the benefits available to our people. As we scale as do our benefits and we are scaling quickly. Weve recently introduced a flexible benefit platform which includes a Smart Tech scheme Cycle to work scheme and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. Were also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.

Here are some of our most popular benefits listed below:

30 days Holiday - we offer 30 days of paid annual leave
Flexible Working Hours - we are flexible with what hours you work
Flexible Parental Leave - we offer flexible parental leave options
Remote Working - we offer part time remote working for all our staff
Paid counselling - we offer paid counselling as well as financial and legal advice

Required Experience:

Senior IC

Are you a Product Manager passionate about user-centred design If solving complex problems that uplift societal value feels rewarding to you then keep on reading!About Made TechOur aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of d...