Lab Manager, NPD Interconnects, Network Product Development

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As a Lab Manager for NPD Interconnects you will be responsible for managing lab space utilized by engineering teams for assembly testing and development of network hardware solutions. You will oversee the safe setup execution and management of all equipment testing while supporting both engineering teams and lab technicians through efficient equipment and supply storage management project progress tracking and space utilization optimization. Your role will focus on developing and implementing lab best practices managing inventory and financial resources and ensuring smooth operations across multiple engineering teams. You will coordinate lab access and usage to prevent scheduling conflicts manage sophisticated testing equipment and maintain a safe and effective work environment. Working closely with AWS Infrastructure Services youll help support the development of one of the worlds largest and most complex networks by ensuring the lab facilities meet the highest standards for safety efficiency and technical excellence.


Key job responsibilities
Technical Operations & Lab Management
Lab Infrastructure: Maintain the physical and operational integrity of the lab including inventory control equipment lifecycle and ensuring availability of supplies.
Facility Operations: Handle logistics such as ordering receiving shipping and waste removal in alignment with engineering needs and testing cycles.
Server Infrastructure Support: Maintain and provision lab servers including DHCP PXE HTTP and other critical services to ensure engineers have access to lab devices.
Device Setup and Network Configuration: Install and configure a wide range of networking and server equipment; set up and maintain network switches and ensure testbed connectivity.
Environmental Systems Management: Manage and operate environmental testing infrastructure including multiple thermal chambers and ovens. Provide first-line support and maintenance.
External Lab Support: Serve as the technical liaison for external testing environments ensuring continuity and rapid resolution of technical blockers.
Technical Troubleshooting & Adaptation: Respond to dynamic engineering needs with flexible problem-solving across ambiguous and undefined tasks often involving scripting service configuration and custom setups.
Lab Optimization & Initiative Leadership: Lead continuous improvement efforts such as reorganizing storage standardizing practices or increasing the scalability and efficiency of lab workflows.
Process & Project Management
Develop and maintain efficient lab processes and operational mechanisms
Create and track project schedules for lab activities and equipment builds
Process and manage PRs/POs while tracking overall lab financial spend
Coordinate cross-functional team access and lab space utilization
Build and document lab best practices and standard operating procedures
Leadership & Team Support
Lead and supervise lab technicians in completing jobs/tickets from engineering
Coordinate with multiple engineering teams to meet their lab requirements
Develop implement and drive continuous improvement initiatives for lab operations
Ensure proper training and compliance with safety/quality standards
Manage vendor relationships and external partnerships as needed


- Bachelors degree in Mechanical Electrical Industrial Engineering or related STEM field
- 5 years of hardware engineering experience
- Experience with lab safety security and quality practices
- Experience collaborating with cross-functional teams
- Experience managing lab operations and equipment
- Strong understanding of mechanical and electrical systems

- Masters degree in a related technical field
- Direct experience managing a mechanical lab or shop space
- Experience with network switches and racks as well as optic transceivers and copper fiber cable management
- Experience in an R&D/Prototype environment
- Experience with CAD software and mechanical design tools
- Experience managing outside vendor relationships
- Experience with project management/collaboration software
- Knowledge of industrial automation and controls
- Experience with PLM software
- Experience with lab metrology methods/tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Cupertino - 128000.00 - 214000.00 USD annually