Senior Systems Engineer, Kubernetes Infrastructure

The Systems Engineering organisation provides infrastructure consulting delivery and support escalation to ServiceNows product teams. 

We are looking for an experienced DevOps engineer to join our team in Dublin. You will be crucial in architecting and deploying robust scalable and secure Kubernetes infrastructure in both on-prem and public cloud environments.   

The ideal candidate for this team is energised when presented with new and varied challenges; curious when working with new technologies; and above all derives great satisfaction by seeing an immediate and observable impact of their work on customer outcomes. 

What you get to do in this role: 

• Design implement and operate Kubernetes based infrastructure utilizing the organizations current and future cloud native capabilities 

• Provide consultation and support to service owners on their engineering needs within Systems Engineering 

• Work with a broad spectrum of technologies including containerization compute and network management tools (such as Terraform and custom tooling) Kubernetes the ServiceNow platform configuration management tools and foundational systems like DNS/LDAP/DHCP among others. 

• Implement Python/Go Ansible Terraform automation and tooling to build scale and operate the Kubernetes platform 

• Leverage AI tools and techniques to drive improvements in how we build scale and maintain cloud infrastructure 

• Improve monitoring and alerting leveraging cloud-native tooling such as Prometheus and Grafana 

• Mature and transition developed solutions to SRE for ongoing maintenance 

• Work as part of a team that writes reviews and deploys everything as code leveraging gitops workflows and CI/CD pipelines 

• Research and implement new open-source and commercial tools technologies and methodologies 

Qualifications :

To be successful in this role you have: 

• 4 Yrs of Overall experience in the systems engineering and infrastructure domain 

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analysing AI-driven insights or exploring AIs potential impact on the function or industry. 

• Proven ability to drive change with a passion for and experience in successfully introducing new services at scale. 

• A continuous learner mindset thriving on solving new problems exploring new technologies and sharing knowledge with others. 

• Proficiency in software development including experience in designing authoring testing and debugging code in a popular systems language such as Python Golang 

• Strong knowledge of and experience with Kubernetes architecture security policy agents. 

• Strong experience with monitoring logging and alerting using tools including Prometheus and Grafana. 

• A deep understanding of Linux systems and their components including networking storage and software packaging and leveraging config management tools such as Puppet Ansible. 

• A collaborative mindset enjoying teamwork and working across different teams. 

• Strong oral and written communication skills. 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time