Technical Implementations Associate
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Help shape how businesses accept payments every day. Join a client-facing team that turns complex payment challenges into simple secure and scalable solutions. Youll guide mid-sized businesses through their journey to go-live making it easier for them to accept card payments with confidence. If you love solving technical puzzles collaborating with diverse teams and seeing your work make an immediate impact this role is for you.
As a Technical Implementation Associate I within the Commercial and Investment Bank Payments Technology Merchant Services team you will lead clients through the integration and testing of credit card transaction processing on our platforms. You will partner directly with developers project managers and stakeholders to align payment workflows with technical specifications and regulatory standards. You thrive in a fast-paced collaborative environment managing multiple projects while building trusted relationships. Your work enables businesses across industries to process payments securely and reliably.
Job responsibilities
- Lead technical onboarding and implementation for mid-sized merchants and third-party integrators
- Advise clients on connectivity options communication protocols and transaction record formats aligned to product capabilities
- Plan and execute integration testing to validate features connectivity industry and regulatory requirements
- Analyze transaction and file messages sent to test environments or self-testing tools and communicate results and remediation steps
- Diagnose issues across application data and network layers; coordinate fixes with clients and internal partners
- Serve as the primary point of contact for implementation issues and drive timely resolution
- Coordinate technical activities for migrations from current processing environments to our platforms
- Mentor analysts and collaborate with cross-functional partners to improve client integrations and internal processes
- Partner with sales consultants and subject matter experts to provide advanced technical consultation on client calls
- Support complex initiatives including EMV chip certification with card networks
- Contribute to special projects that enhance the tools processes and standards used during implementation
Required qualifications capabilities and skills
- 3 years of experience in the credit card payment processing industry in a technical role
- 5 years of experience in a technical role such as networking technical support quality assurance sales engineering or business analysis
- 1 year of experience with connectivity technologies such as MPLS VPN internet or cloud networking
- 1 year of experience with protocols such as TCP/IP SFTP and HTTPS
- Experience reading and interpreting technical product specifications for transaction and file-based integrations
- 2 years of experience diagnosing complex issues across applications data messages and network connectivity
- Familiarity with payment security and compliance requirements such as Payment Card Industry (PCI) standards
- Strong analytical organizational and communication skills with a client-focused mindset
- Ability to prioritize and manage multiple projects in a fast-paced environment
- Ability to handle escalations with professionalism and drive positive outcomes
Preferred qualifications capabilities and skills
- Experience with point-of-sale (POS) systems and payment terminals
- Experience with EMV chip certification processes with card networks
- Knowledge of processing platforms such as Stratus Tandem or Orbital Gateway
- Bachelors degree in a related field
- Experience mentoring peers and leading process improvements
- Experience working with resellers hardware vendors and integrators in the payments ecosystem
- Experience with host simulators and self-testing tools for payments integrations
Required Experience:
IC
Key Skills
- JSP
- Lever
- Oracle EBS
- PaaS
- Service-Oriented Architecture
- Business requirements
- Jdbc
- XML
- Microservices
- Cloud Development
- ERP Systems
- Oracle
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
