Product Implementation Consultant – Hive Platform

About the Hive Platform

The Hive Platform is Turner & Townsends digital ecosystem that transforms how construction projects are delivered governed and reported. It integrates best-in-class tools digitised delivery apps and the Hive Portal giving clients a single source of truth across project cost and portfolio data. inclass tools digitised delivery apps and the Hive Portal giving clients a single source of truth across project cost and portfolio data.

Clients use Hive in two primary models:

• Hive Data Platform building a structured client specific data asset to support cost estimating benchmarking and market data asset to support
• Hive Delivery Platform digitising best practice project and cost management to drive consistency and real time reporting. practice project and cost management to drive consistency and realtime reporting.

Your role will ensure clients successfully adopt these platforms realise their value and embed them into day-to-day operations.

Job Description

We are seeking a Product Implementation Consultant to support clients in the configuration deployment and adoption of the Hive Platform. You will become a Hive product expert leading clients through discovery configuration onboarding training and long-term adoption adoption support.

You will work across all Hive apps - including Cost Control Cost Planning Project Management Delivery Assurance Benchmarking Parametric Modelling Market Rates and the Hive Portal - ensuring they are configured to client needs and delivering their intended benefits.

Key Responsibilities

• Hive Platform Expert
  • Develop deep knowledge of all Hive apps modules and data structures (e.g. cost schedule change risk benchmarking datasets).
  • Understand how Hive integrates with Commercially Off the Shelf (COTS) tools and existing client systems.
  • Stay current with new features releases and roadmap developments.

• Client Discovery & Requirements Gathering
  • Lead workshops to understand client delivery processes data models and required delivery workflows
  • Capture detailed requirements for Data or Delivery Platform deployments (or hybrid models).
  • Map client needs to Hive apps configuration options and integration points.

• Platform Configuration & Implementation
  • Configure Hive environments including:
    • Cost Control structures
    • Cost Planning models
    • Parametric Modelling inputs & scenarios
    • Project Management modules (schedule change risk)
    • Market Rates libraries
    • Benchmarking datasets & methodologies
    • Portal dashboards and reporting views
  • Ensure configurations maintain consistency with Hives data model and standardised methodologies.
  • Conduct QA UAT support and readiness checks prior to go .

• Training Enablement & Change Support
  • Develop training materials aligned to each Hive application and the clients deployment model.
  • Deliver training to stakeholders ranging from program managers project managers and cost managers to executives accessing the Hive.
  • Support clients with communication plans drop-in sessions user guides and adoption campaigns - mirroring best practice shown in recent client sessions user guides and adoption campaigns

• Adoption Support & Continuous Improvement
  • Provide post implementation support to troubleshoot optimise workflows and embed best practice digital support to troubleshoot optimise workflows and embed bestpractice digital delivery.
  • Monitor usage and adoption across apps.
  • Recommend enhancements to improve client outcomes and platform value.
  • Build and maintain strong client relationships as a trusted advisor in their digital transformation.

Qualifications :

Skills & Experience

Essential

• Experience in SaaS or digital platform implementation configuration onboarding or consultancy.
• Strong ability to translate client processes into platform configuration.
• Excellent client-facing communication and facilitation skills.
• Ability to run training sessions develop materials and support change adoption.
• Strong analytical mindset with attention to data structures and quality.
• Comfortable managing multiple clients and configurations concurrently.
• Ensure project documentation governance and reporting are maintained to a high standard.
• Facilitate sprint planning retrospectives and cross-functional stand-ups.

Desirable

• Experience in construction cost management project management or capital projects.
• Understanding of project controls cost reporting benchmarking or estimating.
• Experience working with structured datasets or data driven reporting reporting tools.
• Exposure to digital transformation or process optimisation programmes.
• Product management certification (e.g. AIPMM or Scrum Product Owner).
• Project management certification (e.g. SAFe PRINCE2 PMP or AgilePM).
• Experience in scaling products in a fast-paced agile environment.

About You

You are someone who:

• Learns systems quickly and enjoys becoming a product expert.
• Thinks analytically and can simplify complexity for users.
• Is proactive curious and client .
• Enjoys training and supporting others.
• Thrives in a collaborative delivery oriented environment.
• Cares about driving meaningful adoption not just delivering software.

Additional Information :

Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at  control responsibilities may be part of this role which are to be adhered to where applicable.

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Remote Work :

No

Employment Type :

Full-time