Director of Public Services for Brooklyn

*ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES*

*This vacancy is only open to 1) current permanent Parks employees serving in the Administrative Community Relations Specialist civil service title or 2) on leave from the title or 3) permanent Parks employees in or on leave from a comparable title (e.g. Administrative Staff Analyst or Administrative Manager) or 4) Parks employees who are reachable on the Administrative Community Relations Specialist civil service list or a comparable civil service list or qualify for a comparable title. Please indicate the exam and your list number or comparable title on your resume.

Major Responsibilities

-Under general direction with wide latitude for the exercise of independent judgment and decision establish a customer service-oriented permit office. Oversee the processing of all park permits including but not limited to: special events athletic field day day camp pool tennis boat launch film/photo requests Sheepshead Bay Boat Moorings and parking. Maintain a close working relationship with borough management and NYPD to effectively manage events and develop best practices. Use CEMS (Citywide Event Management System) and PerfectMind to process permit applications and permits. Monitor and ensure accuracy of CEMS parks and facilities.
-Ensure proper handling and accounting of all permit fees including use of online banking and reconciliation of permit fees. Ensure proper record-keeping and record retention for all permit applications. Respond in a timely manner to all litigation depositions and Freedom of Information Law (FOIL) requests.
-Evaluate patterns of facility usage and coordinate scheduling of routine maintenance and capital work in conjunction with Park and Recreation Managers and the Director of Capital Projects. Implement policies and procedures for best use of existing and new facilities. Work with CEMS management team to ensure that all properties and facilities in database are accurately depicted.
-Serve as liaison with Citywide Marketing and Special Events. Work with Citywide Special Events and Park and Recreation Managers to negotiate terms of very large or complex events.
-Ensure that all policies and procedures for athletic permitting are followed. Work to resolve customer concerns and coordinate permitting with Citywide Athletic Permit office. Monitor condition of athletic facilities and available equipment. Oversee and conduct regular athletic permit inspections bi-annual inspections and upgrades to Automated External Defibrillator (AED) equipment and scheduling of digital light timers on athletic fields and courts.
-Serve on Agency committees and task forces that review and revise permit policies and procedures to improve efficiency accuracy and level of customer service.
-Maintain records for all maintenance contracts and container agreements with Borough Management and Agency Legal Division.
-Working with the garage supervisor oversee scheduling and permitting of all large equipment (mobile stages bleachers light towers etc.). Ensure compliance with all NYC and Parks requirements.
-Serve as a liaison with the Mayors Office of Media to ensure a high level of customer service for film and photo shoot customers and to resolve problems.
-Supervise public services staff POP workers and additional staff including time keeping and yearly evaluations.
-May assist with the planning and coordination of borough special events. Assist with physical set-up operations and breakdown of equipment for events. May assist with the maintenance of special event equipment and inventory.

Work Location: Litchfield Villa Brooklyn

How to Apply: Go to and search for Job ID# 770926.

All applicants must apply via . The City is no longer using ESS to accept applications.

*Current Employees please include your ERN on your cover letter and resume.

NOTE: All resumes must be received no later than the last day of the posting period. References will be required upon request.

IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.

For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide Administrative Services ()

ADMIN COMMUNITY RELATIONS SPEC - 1002F

Qualifications :

1. A baccalaureate degree from an accredited college or university accredited by regional national professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory full-time community liaison community organization or community relations experience at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning organizing coordinating developing evaluating and/or administering a large community service program or activity; or
2. A four-year high school diploma or its educational equivalent approved by a States Department of Education or a recognized accrediting organization and eight years of satisfactory full-time experience as described in 1 above at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in 1 above; or
3. Education and/or experience equivalent to 1 or 2 above. Undergraduate education above the high school level may be substituted for the community liaison community organization or community relations experience but not for the two years of broad administrative or policy-making experience described in 1 above at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison community organization or community relations experience but not for the two years of broad administrative or policy-making experience described in 1 above on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience up to a maximum of 2 years. However all candidates must possess a four-year high school diploma or its educational
equivalent approved by a States Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time