Field Technician

Somerset, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

J&J Truck Bodies & Trailers is seeking a Field Technician who will be responsible for the replacement installation inspection troubleshooting maintenance and repair of equipment at customer locations. This role is primarily field-based requiring travel to job sites to diagnose and resolve mechanical and electrical addition the technician provides technical support to customers and internal departments via phone email and remote troubleshooting tools.

The ideal candidate is hands-on mechanically inclined customer-focused and comfortable working both independently in the field and collaboratively with internal teams. A background in welding and fabrication is preferred to support structural and component repairs when necessary.

This individual will play a key role in establishing and refining field service processes service response procedures and documentation standards. The individual should be comfortable working in an evolving environment and helping shape how the company delivers mobile service support to customers.

This position will also provide service and technical assistance to the companys truck equipment locations in Somerset PA and Cumberland MD. Occasional travel to these locations will be required to assist with troubleshooting complex repairs training and service support as needed.

Essential Duties and Responsibilities include the following:

Field Service:

Travel to customer locations to inspect diagnose repair and replace equipment and systems.
Install new equipment components and accessories according to manufacturers and company standards.
Perform preventive maintenance and safety inspections.
Troubleshoot mechanical electrical and hydraulic issues.
Test equipment operation and verify repairs are complete and function properly.
Document work performed parts used and service recommendations in service reports.
Train customers in proper equipment operation and maintenance.
Maintain service vehicle inventory tools and diagnostic equipment.
Follow all safety procedures and job site requirements.

Technical Support:

Provide phone and email technical assistance to customers and internal teams.
Support technicians and installers with troubleshooting guidance.
Assist sales service advisors and parts personnel with product and repair knowledge.
Help identify recurring issues and recommend process or product improvements.
Prepare service documentation troubleshooting guides and technical notes.
Assist with warranty claims and failure documentation when necessary.

Supervisory Responsibilities:

This role has no direct supervisory responsibilities; however the ability to perform fieldwork without direct supervision is a must. Responsible for self and any assigned assistants depending on the scope of work to be performed.

Education and Experience:

High school diploma or GED required; technical/trade school preferred.
2 years of experience in equipment service mechanical repair automotive heavy equipment or related technical field.
Welding and fabrication experience is preferred
Valid drivers license with acceptable driving record.
Ability to travel locally and occasionally regionally.
Ability to read wiring and hydraulic schematics blueprints and service manuals.

Benefits:

401(k)
401(k) matching
Dental Insurance
Disability insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

#HP

Required Experience:

J&J Truck Bodies & Trailers is seeking a Field Technician who will be responsible for the replacement installation inspection troubleshooting maintenance and repair of equipment at customer locations. This role is primarily field-based requiring travel to job sites to diagnose and resolve mechanical...