Senior HR Manager

Job Description

Key Responsibilities:

Strategic HR & Governance

• Develop and execute HR strategy and annual action plans aligned with business growth.

• Partner with Group CEO GM and department heads on people strategy.

• Establish HR policies SOPs governance frameworks and internal controls.

• Support organization design manpower planning and succession planning.

• Prepare HR materials for management audit and legal review.

Employee Lifecycle & Compliance

• Manage hire-to-exit processes across retail stores factory and head office.

• Advise on contracts probation disciplinary actions termination and severance.

• Handle employee relations grievances and sensitive cases.

• Ensure compliance with Thai labor law and internal policies.

• Liaise with Legal on HR governance and labor matters.

Recruitment & Workforce Planning

• Lead mass and professional recruitment for stores factory and head office.

• Develop job descriptions competency frameworks and interview tools.

• Partner with Operations on manpower planning and shift structures.

• Manage recruitment agencies and onboarding programs.

Payroll Compensation & Budgeting

• Oversee monthly payroll (salary OT incentives commissions).

• Personally execute payroll operations.

• Ensure compliance with Social Security and tax filings.

• Design salary structures bonus and commission schemes.

• Control HR budgets and provide cost analysis.

Audit Legal & Government Liaison

• Act as HR focal point for internal and external auditsใ

• Prepare HR and payroll documentation for audits.

• Liaise with Labour Office Social Security Office and Revenue Department.

• Coordinate labor disputes and legal cases.

Visa Work Permit & Expat Management

• Manage end-to-end visa and work permit processes.

• Coordinate with Immigration and Department of Employment.

• Ensure regulatory compliance under POA.

Learning Development & OD

• Develop annual training plans and budgets.

• Design onboarding leadership and functional programs.

• Implement succession planning and talent development.

• Build competency frameworks KPIs and performance systems.

• Drive engagement culture and change initiatives.

Data Protection (DPO)

• Act as Data Protection Officer for PDPA compliance.

• Establish data governance and privacy controls.

• Coordinate PDPA-related audits and risk management.

Qualifications:

• Bachelors or Masters in HRM Organizational Psychology Business Administration or related fields.

• Minimum 7 years in progressive HR leadership roles.

• Strong exposure to F&B retail manufacturing or multi-site operations preferred.

• In-depth knowledge of Thai labor law and HR governance.

• Experience in group or regional HR environments.

• Proven hands-on payroll and compliance experience.

• Strong business partnering and stakeholder management skills.

• Fluent in Thai and English.